New Relic · 4 hours ago
Senior Manager, Quality Assurance Engineering
United States
Full-time
Remote
Senior Level, Lead/Staff
$202K/yr - $252K/yr
10+ years expNew Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a Senior Manager to lead their QA Engineering team, focusing on validating the quality and performance of enterprise SaaS systems.
AnalyticsApplication Performance ManagementCloud ComputingIT InfrastructureMobileSaaSSoftware
No H1B
Responsibilities
Lead and mentor a team of QA engineers, ensuring high-quality work, continuous improvement, and instilling a shift left mindset. This includes setting team goals, coaching team members, and conducting continuous performance evaluations
Architect and lead the implementation of comprehensive product quality strategies for enterprise SaaS systems, ensuring product integrity before launch
Drive the software quality assurance lifecycle for Salesforce, Zuora, and Billing Platform including their complex integrations
Design, develop, and maintain advanced test frameworks and methodologies for mission-critical systems, with a focus on building and managing automation
Oversee the execution of software verification activities, including defining test strategies, test plans, and test cases
Collaborate closely with cross-functional teams including technology and business stakeholders to understand business processes and testing needs, ensuring comprehensive QA coverage
Define, implement, and optimize QA processes to scale testing efforts across the organization, establishing and championing quality metrics that measure test effectiveness, efficiency, and overall product quality
Manage competing priorities effectively and consistently drive the team to deliver desired outcomes within tight timelines
Communicate status in an understandable way to a wide range of audiences and provide strategic feedback on quality issues
Provide hands-on technical leadership to the team, including manual testing and automated test writing as required
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, or a related technical field
A minimum of 10 years of experience in quality engineering and/or test engineering, with a focus on large-scale systems and enterprise SaaS applications. This includes at least 3-5 years in a QA management or technical project leadership capacity
Flexibility in schedule and the ability to work with remote teams and stakeholders across multiple time zones, such as the US, India, and Spain
Extensive experience with industry-standard test automation tools and frameworks
Proven track record in architecting and executing complex test strategies and frameworks
Experience working in Agile/Scrum development environments
Familiarity with JIRA and XRay or equivalent test management tools
Strong knowledge of Opportunity to Cash business processes specifically related to Contracts, Orders, and Billing
Excellent written and verbal communication skills, with the capacity to engage technical and non-technical stakeholders at all organizational levels
Preferred
Familiarity with Salesforce development tools such as Lightning Web Components and CI/CD pipelines
Experience using Jenkins to run Playwright scripts (or similar tools)
Benefits
Healthcare
Dental
Vision
Parental leave and planning
Mental health benefits
A 401(k) plan and match
Flex time-off
11 paid holidays
Volunteer time-off
Other competitive benefits designed to improve the lives of our employees
Company
New Relic
New Relic is a digital intelligence company that delivers full-stack visibility and analytics to enterprises.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$214.5MKey Investors
BlackRockInsight PartnersDAG Ventures,Four Rivers Group
2023-11-08Private Equity
2023-07-31Acquired
2015-10-28Post Ipo Equity
Leadership Team
Ashan Willy
Chief Executive Officer
Siva Padisetty
Chief Technology Officer
Recent News
2026-01-25
2026-01-23
Company data provided by crunchbase