Kforce Inc · 7 hours ago
Quality Assurance Manager
Jacksonville, FL
Full-time
Onsite
Mid, Senior Level
$100K/yr - $105K/yr
3+ years expKforce Inc is a financial services organization seeking a highly motivated and skilled Quality Assurance Manager in Jacksonville, FL to support the delivery of high-quality technology products and services. This role ensures IT solutions are implemented to meet business expectations while overseeing test planning, automation initiatives, and release quality across software development teams.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Lead testing efforts for software releases, including peer reviews, test case assignments, and training for QA Analysts
Manage QA team members and workloads while providing consistent coaching, direction, and performance feedback
Evaluate systems, processes, and operations for compliance with internal standards, regulatory requirements, and documented procedures
Prioritize testing work queues to meet deadlines and align with business needs
Oversee QA activities within the Encompass LOS environment and related systems, applying strong knowledge of mortgage processes and end-user experience
Participate in Agile ceremonies-story grooming, backlog refinement, sprint planning, retrospectives-to clarify acceptance criteria and proactively identify testing dependencies
Log, track, and manage defects using tools such as Jira or Azure DevOps Boards, ensuring timely resolution
Develop, maintain, and execute manual and automated test cases across functional, regression, integration, and performance testing areas
Collaborate with system engineers and developers to ensure best practices and consistent quality across project work
Implement and maintain QA metrics and reporting to communicate release readiness and overall product quality
Qualification
Required
Bachelor's degree in Information Technology or Computer Engineering; Or equivalent combination of education and relevant experience
Previous experience (3+ years) of Quality Assurance Testing
Previous management experience
Understanding of contemporary quality management principles and practices and the ability to apply them to a wide variety of projects in a fast-paced business environment
Mortgage Originations and Servicing industry and systems experience
Knowledge of methodologies such as SDLC, Agile or Total Quality Management
Knowledge of functionality, compatibility, usability, reliability, exploration, load/stress testing practices
Excellent verbal, written, and presentation skills with all levels of the organization
Ability to create and execute QA and testing processes on systems, networks, hardware, and software
Preferred
Certification from a Professional Organization specific to Software Testing, or Quality Assurance, preferred
Previous experience (3+ years) in Mortgage Technologies such as Encompass, Empower, MSP, Land Gorilla, nCino Mortgage Suite, Lending Pad, Floify, etc. will be a plus
Previous work in an Agile SCRUM environment is desirable
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Paid time off
Paid sick leave
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2026-02-03
2025-11-19
2025-11-07
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