QSS · 6 hours ago
Systems Administrator
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expQuantum Science Solutions (QSS) is a company focused on shaping mission-critical solutions that keep the nation secure. They are seeking a Principal Systems Administrator to maintain the stability and usability of the ServiceNow platform through application maintenance and incident support.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Manage and resolve incidents related to ServiceNow applications
Perform routine platform maintenance, including performance monitoring and error identification/remediation
Create and migrate Update Sets across ServiceNow instances
Schedule, execute, and verify instance clones
Participate in ServiceNow upgrade planning and execution
Manage instance security, including users, groups, roles, and Access Control Lists (ACLs)
Contribute to ServiceNow platform releases through configuration and feature support
Adhere to internal standards, policies, and procedures
Perform other assigned duties as required
Qualification
Required
U.S. Citizenship required
Active Secret clearance; must be able to obtain TS/SCI clearance and DHS Suitability
8+ years of systems administration experience
4+ years of experience supporting ServiceNow implementations
4+ years of experience with ServiceNow applications including: Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog
Knowledge of principles, methods, and techniques used in ServiceNow systems administration and support
Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering
Preferred
Experience with process development and deployment
Experience with AngularJS
Experience with JavaScript or related application development
Experience using ServiceNow Development APIs
Experience with web service integrations (API/Web Services)
Experience with LDAP integration
Experience configuring and administering Single Sign-On (SSO)
SQL experience
Experience with additional ServiceNow applications, including: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM, Platform/Integration, Portal/UI, and GRC
ServiceNow Implementation Specialist certification
ServiceNow System Administration experience
ServiceNow Certified System Administrator
ITIL Foundation v4
DoDI 8570.1-M Compliance at IAT Level I
Benefits
Competitive Compensation & Performance Bonuses
Premium Medical, Dental & Vision Insurance
Generous Paid Time Off (PTO) and Federal Holidays
401(k) with Company Matching
Company
QSS
Quantum Science Solutions (QSS) is a trusted leader in cybersecurity, engineering, and strategic consulting, dedicated to safeguarding the future of businesses and government agencies alike.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase