Benefits Specialist jobs in United States
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State of Indiana · 7 hours ago

Benefits Specialist

The State of Indiana is one of the largest employers in the state, offering a range of opportunities across 60+ agencies. The Benefits Specialist will manage day-to-day issues of the benefits programs, provide guidance to agency HR staff, and resolve benefit administration questions and issues.

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Responsibilities

Manage day to day issues of the benefits programs
Provide direction, guidance and assistance to agency HR staff, benefits coordinators and employees
Resolve benefit administration questions and issues raised by agencies, employees and employee family members
Receive correction requests for PeopleSoft data errors and ensures all necessary documentation is gathered
Make all necessary data corrections or notifies agency how to resolve the issue
Work with agency/employees and carrier to do emergency membership loads
Research claims, disputes, and eligibility and work with the carriers to ensure claims are properly adjudicated
Assist in problem resolution/administration/review files for disability/WC/TPA
Provide training and education on various benefits programs to managers and employees
Conduct thorough review of benefit election complaints and appeals submitted to Benefits Division
Analyze information, prepare response, and take any necessary action with vendor, agency or employee
Serve as liaison between vendor and agency or employee
Maintain vendor contact to investigate discrepancies, exchange information and resolve issues
Troubleshoot problems related to benefits including system issues or discrepancies
Provide input on solutions and suggestions for improvements to administration of benefits programs
Participate in special projects including, but not limited to, annual Open Enrollment activities, Retiree Flexible Spending Account program, Early Retiree Health Insurance Program, and PeopleSoft system testing

Qualification

COBRA knowledgeHIPAA knowledgeBenefits administrationHuman Resources ManagementCustomer service skillsEffective communicationProblem-solving skillsTeam collaboration

Required

Considerable knowledge of COBRA, HIPAA, Section 125 and other federal and state benefits laws and regulations
Working knowledge of fundamentals, laws, regulations, theories and practices of Human Resources Management
Working knowledge of benefits administration
Ability to work independently, anticipate problems and initiate corrective actions
Ability to effectively plan and organize work of section
Ability to communicate effectively, both orally and in writing
Ability to work effectively with others
Effective customer service skills
Effective problem-solving skills
Working knowledge of Indiana State Government: organization, needs, policies and procedures
Able to perform essential functions with or without reasonable accommodation

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access

Company

State of Indiana

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State of Indiana is the government website that provides information, services, news, and events related to Indiana.

Funding

Current Stage
Late Stage

Leadership Team

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Pamella Cook
Chief Financial Officer
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Annie Frischkorn
Senior Human Resources Business Partner
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Company data provided by crunchbase