Citi · 19 hours ago
Service Process Coordinator
Ofallon Missouri United States
Full-time
Onsite
Entry Level
$45K/yr - $59K/yr
1+ years expCiti is a global bank that provides a broad range of financial services. The Service Process Coordinator performs moderately complex assignments, focusing on quality execution and supporting an array of products and services while working with limited supervision.
BankingFinanceFinancial Services
Responsibilities
Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers
Resolves complex issues and performs most complex servicing activities under Limited supervision
Works on complex projects
Occasionally mentors lower level processors
Reconciles historical accounts and performs reapplication/re-amortization functions
Supports an expansive array of products/services
Demonstrates technical/administrative expertise
Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualification
Required
1-3 years relevant experience
Proficient with Microsoft Excel
Requires sitting at a computer the majority of an 8-hour shift
Position requires ability to maneuver 30 lb. banker's boxes and push/pull fully loaded wooden carts
May assist with pulling files or re-filing
Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred
High School diploma or equivalent
Preferred
Loan servicing/processing experience preferred
Basic knowledge of state, regulatory investor guidelines is preferred
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-02-04
Business Recorder
2026-02-03
2026-01-20
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