StandardAero · 5 hours ago
Customer Project Manager
1550 Hangar Road, Augusta, GA, 30906, US
Full-time
Onsite
Mid, Senior Level
3+ years expStandardAero is an industry leader in MRO services and customized solutions in the aerospace field. They are seeking a Customer Project Manager to serve as the primary liaison between customers and internal teams, ensuring engine maintenance events are executed safely and efficiently while managing multiple complex projects.
Aerospace
No H1B
Responsibilities
Serve as the primary point of contact for customers, OEM suppliers, MSP administrators, and internal production teams throughout the HTF7000 maintenance lifecycle
Manage engine maintenance programs for up to 30 active customers, ensuring consistent communication, on-time delivery, and high service quality
Establish operational objectives, project plans, and execution strategies aligned with contractual and performance goals
Develop, manage, and track project schedules, budgets, labor targets, material requirements, and Contract Change Orders (CCOs)
Monitor project performance using control systems and reporting tools to proactively identify risks and drive corrective actions
Coordinate technical activities across production, engineering, procurement, quality, logistics, and administrative teams
Obtain customer approvals for scope changes, cost adjustments, and overtime requirements as needed
Provide alternative solutions and recovery plans when deviations from the project plan occur
Support commercial growth by educating customers on StandardAero capabilities, HTF7000 programs, pricing initiatives, and warranty opportunities
Prepare customer quotations and administer warranty claims and special engine programs
Review invoices for accuracy, ensuring compliance with labor, material, contractual, and billing requirements
Investigate and resolve customer concerns and billing disputes in partnership with internal stakeholders
Ensure all work is performed in compliance with company quality standards, environmental requirements, and Safety Management System (SMS) policies
Qualification
Required
Minimum 3 years of mechanical experience in aviation, with exposure to turbine engines preferred
Minimum 3 years of project management experience, working across internal and external stakeholders
Proficiency with Salesforce (CRM) and Microsoft Office tools, including Excel, Outlook, SharePoint, and MS Project
Demonstrated ability to lead and influence cross-functional teams in a matrix environment without direct authority
High School Diploma or GED required
Must be authorized to work in the U.S. without sponsorship
Ability to work on-site in support of engine maintenance operations
Preferred
Minimum 5 years of project management experience within aviation, ideally in a turbine engine or MRO environment
FAA Powerplant License
Experience supporting HTF7000 turbofan engines or similar Honeywell propulsion products
Specialized OEM, manufacturer, or technical training (Honeywell, FlightSafety, CAE, or accredited technical schools)
Prior experience working in a Business Aviation MRO
Strong business and financial acumen, including aviation billing, cost controls, and contract compliance
Highly organized with strong analytical and decision-making skills and situational awareness
Excellent verbal, written, and presentation skills
Proven customer relationship management and conflict resolution capabilities
Benefits
Sign-on and Relocation Bonus Eligible
Tuition Reimbursement
Comprehensive Healthcare Insurance
401(k) with a 5% company match, immediately vested.
Paid Time Off accrued starting on day one!
Quarterly Bonus opportunities
Health & Dependent Care Flexible Spending Accounts
Short & Long-Term Disability Insurance
Life and AD&D Insurance
Career development and cross-training opportunities
Company
StandardAero
StandardAero is a provider of aircraft maintenance, repair and overhaul services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.4B2026-01-27Post Ipo Secondary· $1.55B
2025-05-21Post Ipo Secondary· $840M
2025-03-24Post Ipo Secondary· $1.01B
Leadership Team
Marc Drobny
President, Military & Energy
Recent News
2025-12-11
Company data provided by crunchbase