Lithia & Driveway · 1 day ago
BDC Administrator/Customer Service Representative
Thousand Oaks, CA
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrLithia & Driveway is a community-focused dealership that emphasizes trust and service. They are seeking a friendly and goal-driven Service BDC Representative to be the first point of contact for service customers, helping to drive appointments and enhance service department revenue through excellent communication.
AutomotiveRetail
Responsibilities
Drive appointments and build relationships with service customers
Increase service department revenue through excellent communication and follow-up
Connect with customers to help them stay on track with vehicle maintenance, recalls, and recommended services
Qualification
Required
High School graduate or equivalent
18 years or older
Excellent organizational and time management skills
Comfortable working with computers, and scheduling systems
Preferred
Prior experience in dealership service BDC, call center, or customer service environment
Automotive service experience or familiarity with Subaru's maintenance schedule
Bi-Lingual (Spanish/English)
Benefits
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Company
Lithia & Driveway
Lithia & Driveway is an automotive dealership network headquartered in Medford, Oregon.
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-03Post Ipo Debt· $600M
2019-12-13Post Ipo Debt· $400M
1999-01-22IPO
Leadership Team
Bryan DeBoer
CEO and President
Chris Holzshu
Executive Vice President
Recent News
2026-02-04
Anchorage Daily News
2026-01-08
State of Alaska Department of Law
2025-12-30
Company data provided by crunchbase