TransUnion · 1 day ago
Sales Support Representative
Crum Lynne, Pennsylvania
Full-time
Hybrid
New Grad, Entry Level
$18.22/hr - $26.44/hrTransUnion is a company that fosters a collaborative and innovative environment. They are seeking a Sales Support Representative to provide support for high-touch accounts, respond to customer inquiries, and deliver timely reports to both internal and external customers.
Credit BureauFinancial ServicesInformation TechnologyLegal
No H1B
Responsibilities
Answers and responds to incoming calls, emails or SalesForce WRs received from customers (internal and external). Reps will provide prompt resolution to escalated inquiries to these high touch accounts
Provides ongoing support for these higher touch accounts and able to support their requests
Delivers expedited support to high profile customers providing expedited resolution
Provides usage and revenue reports (to name a few) to both internal and external customers in a timely and accurate fashion
Build rapport with internal and external customers
Demonstrated ability to work in a team environment
Completes work in accordance to policy and also reviews for accuracy
Qualification
Required
Prior experience in a customer center call center environment (preferably consumer credit reporting) or similar environment in a financial institution
Proficient in Excel and running pivots
Preferred
Bachelor's degree from an accredited college of university
Strong command of systems, procedures and principles relating to credit inquiries and call center practices
Experience SalesForce, TUBS, SCM, OnBase, PeopleSoft, Vista and OBIEE reporting capabilities. Always looking to improve our technology utilization
Benefits
Flexible time off for exempt associates
Paid time off for non-exempt associates
Up to 12 paid holidays per year
Health benefits (including medical, dental, and vision plan options and health spending accounts)
Mental health support
Disability benefits
Up to 12 weeks of paid parental leave
Adoption assistance
Fertility planning coverage
Legal benefits
Long-term care insurance
Commuter benefits
Tuition reimbursement
Charity gift matching
Employee stock purchase plan
401(k) retirement savings with employer match
Access to TransUnion’s Employee Resource Groups
Company
TransUnion
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores.
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.41B2018-04-26Post Ipo Debt· $1.4B
2015-06-25IPO
2014-10-16Series Unknown· $7.25M
Leadership Team
Christopher Cartwright
President and Chief Executive Officer
David Oliveira
Senior Vice President of Media Vertical Partnerships
Recent News
2026-02-03
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2026-02-03
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