Interstate Advanced Materials · 3 days ago
Administrative Sales Support
Interstate Advanced Materials is a family-owned company known for solving customer challenges through innovation and dedication. They are seeking a motivated and detail-oriented Administrative Sales Support team member to manage order processing, coordinate with internal departments, and ensure customers receive timely service.
Manufacturing
Responsibilities
Answer and direct phone calls, emails, and inquiries, providing excellent customer service
Schedule and coordinate meetings and appointments with vendors and customers
Process credits, debits, and replacement orders accurately and promptly
Prepare and assist in the timely creation of sales quotes
Help develop and maintain standard operating procedures (SOPs)
Provide ongoing support to the sales team to ensure smooth daily operations
Manage and update customer and prospect information in the CRM system
Process sales orders, track progress, and assist with any credit-related issues
Assist with the preparation and delivery of sales presentations, including note-taking during meetings
Address customer inquiries and concerns, ensuring high levels of satisfaction
Compile data for sales reports and performance analysis for management
Maintain accurate records of sales activities, contacts, and follow-up actions
Help manage the sales pipeline and track key metrics
Work closely with the sales team to execute sales strategies and initiatives on time
Qualification
Required
Proven experience as an Administrative Assistant, Sales Assistant, or in a similar support role
Strong organizational skills with excellent time management abilities
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with CRM software is a plus
Ability to handle multiple tasks, prioritize effectively, and work both independently and within a team
Detail-oriented, proactive, and able to manage a high-volume workload
Positive attitude with strong problem-solving skills
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Interstate Advanced Materials
Interstate Advanced Materials, the parent company of Interstate Plastics, is a nationwide distributor of plastic sheet, rod, tube, and film.
Funding
Current Stage
Growth StageRecent News
2025-12-18
Company data provided by crunchbase