Panera Bread · 1 day ago
Sr Analyst, Consumer Insights
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $147K/yr
4+ years expPanera Bread is a well-known company in the food service industry, and they are seeking a Senior Analyst for Consumer Insights. This role involves supporting innovation and product experience through customer insights, managing sensory testing, and collaborating with internal teams to optimize products based on data-driven recommendations.
BakeryCateringFood and BeverageRestaurants
Responsibilities
Facilitate research for sensory testing for Panera Bread:
Engaging within Panera departments to plan, manage, and execute ongoing testing of different recipes, ingredients, and future developments
Designing and programming customer surveys
Managing the front-of-house sensory testing program including welcome, sign-in, survey troubleshooting, and food service
Supporting and maintaining sensory testing equipment and documents
Analyzing and presenting results to internal stakeholders, vendors, and suppliers
Maintaining a historical database and benchmarking system of sensory test results
Conducting focus groups with sensory participants
Developing recommendations for future sensory improvements
Other sensory related needs as defined by the business
Assisting in Research & Insights Projects
Support the development of design, fieldwork, analysis and reporting for research projects to answer key business questions. This will include particular focus on
Design: Work with business partners across the Panera organization to identify business issues and opportunities, translate these into research objectives, and recommend appropriate research solutions to act against them
Results: think and interrogate the data/results in order to provide a cohesive, strong, impactful story that answers the business partners key questions that are tangible and action oriented
Develop strong working relationships with key stakeholders across the business, effectively to be considered part of their team and a go-to expert
Provide an informed and objective perspective as a subject matter expert to day-to-day business requests for consumer insights, effectively becoming the objective 'voice of the consumer'
Strong working relationship with our core trusted vendors
Maintain and update research library to provide relevant and timely analysis, informed by previous learnings
Qualification
Required
4-5 years of prior job-related experience required
Food and/or sensory testing knowledge and/or experience would be highly regarded
Experience with both qualitative and quantitative methodologies, including product development and innovation such as concept screening, sensory or product testing
Segmentation, market structure and other strategic consumer analyses e.g., drivers for growth
Market research project support or management, including data analysis, interpretation, survey design and implementation, and report writing. This is a DIY environment
Experience working in a fast paced, deadline-driven environment
Ability to present analytical material in a concise and compelling manner
Ability to work independently with support from manager
Skill in data analysis, preferred experience in statistical and competitive evaluation and synthesis
Working knowledge of syndicated store and/or panel data (such as from IRI, Crest or Nielsen)
Proficiency with basic computer skills (e.g., Word, Excel, PowerPoint, etc.)
Proven project management and organizational skills
Strong organizational and time management skills
Strong writing and presentation skills
BA/BS in business, market research, statistics, food science or other related field
Required travel – up to 15-25%
Preferred
MBA a plus
Food service industry experience a plus
Company
Panera Bread
Panera Bread is a bakery-cafe chain restaurants offers a wide array of pastries and baked breads. It is a sub-organization of JAB Holding Company.
10001+ employees
H1B Sponsorship
Panera Bread has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$100M2017-04-05Acquired
2014-06-16Post Ipo Debt· $100M
1991-01-14IPO
Leadership Team
Earl Ellis
Executive Vice President and Chief Financial Officer
Mark Shambura
Chief Marketing Officer
Recent News
2026-02-04
2026-02-03
2026-02-03
Company data provided by crunchbase