Lead, IT Service Desk Analyst jobs in United States
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mdxhealth · 16 hours ago

Lead, IT Service Desk Analyst

positionIrvine, Irvine, CA, US
timeFull-time
remoteOnsite
seniorityLead/Staff
money$37.89/hr - $47.36/hr
date10+ years exp

Mdxhealth is a healthcare company focused on improving the diagnosis and treatment of cancer patients. They are seeking a Lead, IT Service Desk Analyst with strong technical expertise and management experience to design, implement, and maintain IT systems while leading teams and coordinating IT projects.

BiotechnologyHealth DiagnosticsMedical Device

Responsibilities

Provided Tier 2 / Tier 3 support for Windows Desktop/Server, macOS, and Linux server environments
Support of Microsoft 365 services (Hybrid AD w/ Exchange Online, SharePoint, OneDrive, Teams)
Strong knowledge of networking security principles (VPN, cloud connections, SDWAN, and VoiP)

Qualification

IT systems designTier 2 / Tier 3 supportMicrosoft 365 servicesNetworking security principlesIT certificationsProject coordinationTeam leadership

Required

Bachelor's degree in computer science or equivalent work experience
10+ years' experience as an IT Engineer or similar role as a subject matter expert
Provided Tier 2 / Tier 3 support for Windows Desktop/Server, macOS, and Linux server environments
Support of Microsoft 365 services (Hybrid AD w/ Exchange Online, SharePoint, OneDrive, Teams)
Strong knowledge of networking security principles (VPN, cloud connections, SDWAN, and VoiP)
Certifications such as CCNA, CCNP, ITIL, AWS, Azure, or Microsoft certifications

Benefits

Company provided medical, dental, vision and life insurance coverage
401(k) with company match
Generous employee discounts
A casual, but driven work environment
The ability to make a real difference as a key contributor to our growth

Company

mdxhealth

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MDxHealth is a molecular diagnostics company that develops epigenetic tests for cancer assessment and personalized treatment of patients.
dateFounded in 2003
location
Irvine, California, USA
people-size201-500 employees
web-link
http://mdxhealth.com

Funding

Current Stage
Public Company
Total Funding
$169.38M
Key Investors
Innovatus Capital PartnersMVM Life Science PartnersKreos Capital
2024-09-25Post Ipo Equity· $40M
2023-02-03Post Ipo Equity· $37M
2022-08-02Post Ipo Debt· $35M

Leadership Team

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John A. Bellano
Chief Commercial Officer
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Recent News

Orange County Business Journal
Midday Stock Roundup: Shimmick Drops on Low Volume
2026-01-24
Orange County Business Journal
MDxHealth Sees Over 20% Revenue Growth in Q4, Full Year
2026-01-16
GlobeNewswire
MDxHealth Reports Preliminary Fourth Quarter and Full Year 2025 Revenues, Issues 2026 Revenue Guidance, and Amends Earnout Terms with Exact Sciences
2026-01-13
Company data provided by crunchbase