SMR · 2 months ago
IT Business Operations Project Manager
Circular Services is the largest privately held recycling and organics service provider in the U.S. They are seeking an IT Business Operations Project Manager to lead IT projects, assist with acquisitions into Microsoft 365 Teams, and ensure the delivery of initiatives aligned with business objectives. The role also involves overseeing IT policy development, program reporting, and IT communications.
Waste Treatment and Disposal
Responsibilities
Oversee information architecture needs, improving structure and documentation across IT systems as required
Lead cross-functional program management efforts, keeping track of timelines, deliverables, and team coordination
Serve as the primary team administrator, ensuring the Information Architect is enforced and adapts as the business grows. Provide operational support for the IT Business Operations team
Develop training materials and instructional videos for our end users using Microsoft Teams and Microsoft apps
Turn high level requirements into actionable plans, engaging resource across the organization to refine requirements
Draft, update, review and IT policies needed for compliance; Lead the IT organization through annual revalidation process
Qualification
Required
7+ years of IT project experience with strong understanding of IT operations, systems, and infrastructure, plus 3+ years working with Microsoft 365
Background in IT Service Delivery or Managed Service Providers with strong problem-solving and issue-resolution skills
Highly organized with excellent attention to detail, able to manage multiple priorities in a fast-paced, changing environment
Strong verbal/written communication, collaboration, facilitation, and negotiation skills; effective team player
Demonstrated leadership and independent decision-making; PMP or related project management certification
Preferred
PMO and Agile project management experience leading cross-functional IT initiatives
Background in IT security projects and Microsoft 365/Teams administration
Ability to identify knowledge gaps, create training materials, and deliver training
Experience supporting acquisition onboarding and system/process integration
Company
SMR
SMR operates Materials Recovery Facilities in Brooklyn, NY and Jersey City, NJ, processing residential recyclables from all of New York City and some New Jersey municipalities.
Funding
Current Stage
Growth StageCompany data provided by crunchbase