Chase · 18 hours ago
Product Operations Enablement Manager – Vice President
880 Powder Mill Rd, Wilmington, DE, 19803, US
Full-time
Onsite
Mid, Senior Level
$119K/yr - $197K/yr
6+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Operations Enablement Manager – Vice President, you will lead a team to teach and facilitate new scaled ways of working within the organization, driving cultural and operational change to meet strategic priorities.
BankingFinancial Services
No H1B
Responsibilities
Teach large program teams how to execute Discovery, Planning, and Delivery across products and lines of business
Drive integration and connectivity across products and portfolios, breaking down silos, and fostering collaboration across the organization
Lead a team of coaches and facilitators responsible for teaching teams new ways of working across a matrixed organization, shifting the organization from disparate ways of working to value-aligned thinking and execution
Champion and lead adoption of enterprise-wide change initiatives, driving adoption of new PDLC best practices, processes, tools, and ways of working across all impacted teams and portfolios
Observe and share opportunities to continuously improve operational frameworks, governance structures, and tooling solutions to optimize efficiency and effectiveness at scale
Serve as a trusted advisor to program and product leadership, providing strategic insights, transparent reporting, and proactive risk management. Communicate context, strategy, and value proposition to inspire motivation and alignment
Build, mentor, and inspire a high-performing team, nurturing a culture of integrity, accountability, inclusion, and continuous improvement
Oversee the identification, escalation, and resolution of risks and issues that may impact program or portfolio performance, ensuring blockers are addressed
Qualification
Required
Bachelor's degree in Business, Finance, Technology, or related field
6+ years of experience in product management, program management, or portfolio operations within a large, matrixed organization
Experience with large-scale Agile and/or Product Operating Model transformations
Expertise in multiple delivery frameworks (e.g., Scrum, Kanban, SaFE, Lean, Theory of Constraints, Product Development Flow, etc.)
Deep expertise in Product Development Lifecycle methodologies, operational frameworks, and governance
Experience as a key contributor in a product development role (e.g., product manager, software engineer, designer, etc.)
Demonstrated experience managing multiple teams and large-scale, cross-functional programs impacting multiple products or portfolios
Proven track record of leading teams, developing talent, and driving organizational transformation
Exceptional executive communication, stakeholder management, and strategic problem-solving skills
Ability to influence, align, and rally large, diverse groups toward common enterprise goals
Preferred
Experience in financial services or a highly regulated industry
Familiarity with banking, finance, and digital experience products, platforms, and organizational structure
Advanced data analysis, reporting, and executive presentation skills
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
Company data provided by crunchbase