IHG Hotels & Resorts · 18 hours ago
Senior Engineer IT Infrastructure Engineering
IHG Hotels & Resorts is a global leader in hospitality, seeking a Senior Engineer in IT Infrastructure Engineering. The role involves designing and maintaining scalable systems, optimizing CI/CD pipelines, and providing technical leadership while ensuring security and compliance across the infrastructure.
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Responsibilities
Design, build, and maintain highly available and scalable distributed systems
Define Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and ensure system health
Architect and optimize end-to-end CI/CD pipelines to ensure rapid, safe, and repeatable software delivery
Reduce manual, repetitive work by writing code and automation scripts using languages like Python, PowerShell, or Java to improve efficiency and system reliability
Exceptional analytical skills with the ability to correlate and troubleshoot complex issues across diverse platforms
Serve as the final point of escalation for high-impact technical challenges, utilizing command-line mastery and interactive shells to resolve deep-system anomalies
Serve as the technical lead for hybrid infrastructure, managing the full lifecycle of on-premises and cloud-based resources
Develop the strategic roadmap for monitoring and observability across the hybrid environment
Analyze system resource usage to forecast and manage capacity, ensuring systems handle traffic growth
Mentor junior team members, conduct code reviews, and promote SRE best practices across the organization
Maintain a high-security baseline for all platform services, ensuring compliance with SOX, SOC 2, PCI-DSS, or CIS Benchmarks where applicable
Conduct regular security audits, manage encryption protocols, and ensure all infrastructure follows the principle of least privilege
Qualification
Required
10 years of progressive experience in IT infrastructure engineering, with a proven track record in global enterprise environments
Deep expertise and hands-on experience in multiple domains: Operating Systems (Windows and Linux), Enterprise storage, Backup (Veeam /Other solutions), Virtualization (Nutanix), hyper-converged systems, networking and cloud platforms (AWS, GCP)
Strong proficiency in Networking fundamentals (TCP/IP, routing, DNS, VPN, SMTP)
Experience in Security practices (SSL/TLS, SSH, encryption, LDAP)
Experience in implementing configuration management tools (Chef, Ansible)
Design and build experience in orchestration using Cloudbolt / Rundeck
Expertise in building and maintaining code-driven infrastructure using Terraform for provisioning, combined with Python, Shell, and PowerShell for advanced scripting and operational automation
Proven ability to lead infrastructure projects from design through deployment
Exceptional problem-solving and strategic thinking skills
Experience building and managing physical infrastructure in on-prem or hybrid environments
Experience providing technical guidance to external vendors and partners
Ability to communicate complex technical concepts to both technical and non-technical audiences
Excellent skills in communication, documentation, and mentoring others
Create and update technical documentation, standards, and procedures to support consistency and knowledge sharing
Preferred
Industry certifications such as Microsoft, Redhat, Nutanix, VMware, Backup / Storage solution / Cisco, or security-related credentials are a plus
Benefits
Paid-time off
Medical/dental/vision
401k
Other benefits
Company
IHG Hotels & Resorts
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
Funding
Current Stage
Late StageLeadership Team
Recent News
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