Community Behavioral Health · 10 hours ago
Clinical Care Management Supervisor
Philadelphia, PA
Full-time
Onsite
Mid, Senior Level
3+ years expCommunity Behavioral Health is seeking a Clinical Care Management Supervisor responsible for the daily supervision and oversight of clinical team members. This role ensures that services are authorized according to medical necessity criteria and oversees the operations of Clinical Care Managers and other direct reports.
Health CareHealth Diagnostics
Hiring Manager
Safa Shakir
Responsibilities
Build and maintain a strong functional clinical team through effective recruiting, training, performance management, coaching, team building and succession planning
Manage day to day operations of Clinical Care Managers and other direct reports
Monitor quality and quantity of reviews and provide feedback
Collaborate across clinical teams to facilitate and coordinate care
Collaborate across functional areas of CBH to operationalize changes in policy and procedure
Develops specific protocols for communication between Clinical Care Managers and other direct reports and providers
Facilitate internal clinical meetings and external provider meetings
Accompanies Clinical Care Managers and other direct reports into the community between 15 and 25% of work time to provide ongoing clinical supervision and feedback
Uses data driven decision making and works to ensure accuracy of member level data and timely communication of data
Collaborates with other Clinical Supervisors to develop consistent expectations and supervision to Clinical Staff
Obtains and reviews data relevant to members served by the team, clinical operations and staff monitoring to guide interventions
Models and requires exceptional customer service in work with members and providers
Documents supervision notes and next steps consistent with standards in the field
Perform on-call duties as instructed
Completes other duties as assigned
Oversees daily operations of Clinical Care Managers and other direct reports of the Adult Acute Services Team (i.e. Acute Inpatient and/or Rehabs)
Ensures that team takes an active role in the discharge planning process for members in bed-based levels of care
Ensures that Adult Acute Services team coordinates with other teams including Crisis Line, Adult Complex Care and Adult Community-Based Services to ensure that longitudinal care is promoted and not disrupted
Qualification
Required
Master's degree in Social Work or related field
Qualified candidates are required to obtain license within the first 18 months (1.5 years) of employment; PA Child Abuse Clearance required
Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)
3 years post graduate experience with a minimum of 6 months of supervisory experience
Ability to positively lead a team
Strong communication skills
Strong organizational skills
Ability to multi-task in fast-paced environment
Proficient in MS Office and able to type at least 20 words per minute
Compliant with HIPAA regulations
The successful candidate must be a current Philadelphia resident or become a resident within six months of hire
Company
Community Behavioral Health
Community Behavioral Health (CBH) provides a variety of behavioral health services to Philadelphia County’s most vulnerable residents.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Gauthier
Chief Financial Officer
Shawna Dandridge
Chief Operating Officer
Recent News
Business Journals
2022-10-13
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