Via · 6 hours ago
Account Director, Central US
Via is a technology company transforming transportation worldwide. As the Director of Partner Success, you will build strong customer relationships and provide strategic guidance to partners, aiming for long-term revenue growth and service expansion.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Develop a vision and strategy for partners by assessing their strengths and weaknesses to assist them in setting and achieving ambitious goals
Build deep and trusting long-term relationships with partners by identifying partner pain points, providing solutions, and recognizing opportunities for service growth and revenue generation
Analyze daily, weekly, and long-term service performance data to provide partners with actionable recommendations that improve their services’ quality, efficiency, and growth
Negotiate and sign contract renewals and service expansions to increase year-on-year revenue from each partnership
Strategically navigate your market’s unique landscape using research strong analytical skills to build compelling, data-driven business cases for our platform and demonstrate our value proposition across a range of verticals
Be a thought partner to clients by educating and consulting with them to develop regional transit plans and find funding mechanisms within your market
Qualification
Required
10+ years of client facing experience with a record of achievement in the Sales, Business Development, Consulting, or similar space with preference for candidates who have worked with the public sector
Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners' successes with them
Intuitive communicator; whether in customer conversations, product presentations, or written proposals, you always strike the right tone and communicate persuasively
Quantitatively-inclined and data savvy; you may not be a Tableau expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
Superb commercial intuition and exceptional judgment -- you know when to push and when to yield in maximizing the value of a potential deal
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren't deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
An excellent team player; you're a meaningful individual contributor, and a mentor to others on your team. You view successes as team efforts, and enjoy working with others
Expertise in renewals, up-selling, and developing relationships with senior level officials and executives
Must be willing to travel 25-50% as needed
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Recent News
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