Bureau Veritas Group · 10 hours ago
Client Services Portfolio Manager (BVTA)
United States
Full-time
Onsite
Mid, Senior Level
4+ years expBureau Veritas Group is responsible for providing oversight and managing client relationships. The Client Services Portfolio Manager serves as the primary contact for clients, ensuring project continuity and compliance, while managing risks and delivering outstanding customer service.
Consumer GoodsEnvironmental ConsultingIndustrialInnovation ManagementManagement Information SystemsOil and GasProduct ManagementQuality AssuranceSustainabilityTask Management
Responsibilities
Extensive client facing tasks including full participation on virtual project kickoff calls with client and client assigned vendors
Monitors project/program progress by facilitating weekly calls with relevant teams on the status of all projects and identify any risks to revenue forecasts or contractual requirements
Facilitates contracts and Master Service Agreement (MSA) compliance/approval process with legal team
Prepares, proofs and distributes CARs (project work plans), proposals, reliance letters, and COI’s
Maintains responsibility for client billing requirements and provide proper invoicing directions to the accounting team
Owns the client relationship on behalf of the business, serving as the client’s primary contact for project updates for the duration of the project
Responsible for managing all stages of project tracking from client request for proposal to final project closeout, including identifying milestones and deliverables across all disciplines, and identifying any risk to revenue forecasts or contractual requirements
Communicates with internal stakeholders with regards to project/program status. Works directly with the Sales team, technical teams, and operations teams to advise the status of work, and ensure BV is meeting Client and contractual expectations
Manages changes in project/program scope, identifies potential risks, and devises contingency plans. Responsible for change management, submitting change orders, and ensuring that project add-ons are communicated timely to the relevant teams
Responsible for tracking of onsite dates for all services and updating client as needed to ensure all services are delivered on time as quoted or client is kept routinely updated if projects are delayed
Protects operations by keeping company information confidential
Delivers outstanding customer service through timely response and proactive solutions to clients’ needs
Demonstrates BV’s guiding principles in support of the company's strategic goals
Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives
Maintains safe and clean work area by complying with all procedures, rules, and regulations
Must be able to meet the physical demands of the job
Indirectly or directly supervises employees within the Client Services team. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work. Provides guidance, instruction, direction and leadership to the Client Services team
Qualification
Required
Bachelor's degree (B.A. or B.S.) from four-year college or university in related field; minimum of four years of related experience. In lieu of degree, six years of related experience and/or training, or equivalent combination of education and experience
Ability to write reports, business correspondence, and standard operating procedures
Ability to effectively present information and respond to questions from clients, peers, and technical field staff
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables
Proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software
Ability to motivate, develop, and direct people
Time management skills
Active listening skills
Critical thinking skills
Problem solving skills
Oral and written communication skills
Ability to work independently, as well as in a team environment
Ability to work in a constant state of alertness and safe manner
Ability to successfully work from remote location
Ability to meet the physical demands of the job
Must have a cell phone and supply your own internet service
Benefits
Annual Incentive Bonus Plan
Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Short-Term Disability (STD) and Long-Term Disability (LTD)
Tuition Assistance, along with optional life and pet insurance
Access to Corporate Discounts
Company
Bureau Veritas Group
Bureau Veritas is a world leader in Testing, Inspection and Certification.
10001+ employees
H1B Sponsorship
Bureau Veritas Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Hinda Gharbi
Chief Executive Officer
Jacques Pommeraud
Executive Vice-President, CIF France & Africa, GSIT
Recent News
Morningstar.com
2026-01-23
2026-01-23
Company data provided by crunchbase