Michigan Technological University · 5 hours ago
Sr. Administrative Aide
Houghton, MI
Full-time
Onsite
Mid, Senior Level
$19.10/hr - $19.10/hr
3+ years expMichigan Technological University is an R1 technological research university founded in 1885 in Houghton. This position plays a key role within the Residential Living operation, providing leadership and management of residential access systems, overseeing financial transactions, and ensuring the efficiency of operations within the department.
EducationHigher EducationUniversities
No H1B
Responsibilities
Lead and independently manage the residential access and security processes, including adhering to and recommending policies and procedures for a residential enterprise housing over 3100 residents
Independently oversee, manage, approve, and coordinate residential facility access for multiple University stakeholders, such as student organizations, Dining Services, Facilities Management, Public Safety, and external vendors
Partner with the Executive Director on the residential access plan for the halls that will optimize access to prioritize the safety and security of the residential environment
Provide oversight, organization, and coordination for the controls associated with inventory, distribution, lock changes, work orders, and audits of all physical keys, key cards, punch codes, and electronic locking systems
Responsible for the card identification system (does not include the official Michigan Tech ID) creating, encoding, and programming cards for staff IDs, guests, and programs for the residential buildings
Directly oversee and organize the early arrival and late stay registration and approval process during break/closure periods for all resident students
Provide secondary support to the office manager as needed in managing meeting room access, coordinating office activities, inventory, calendars and ensure smooth office operations
Assist the Executive Director to create and maintain accurate monthly financial reports
Provide oversight in all day-to-day financial processes and business transactions (petty cash, billing, payroll purchasing, inter account transfers), ensuring their efficiency and accuracy, and tracking departmental fiscal activity and reporting activity to the Director
Serve as the Payroll departmental liaison and collaborate with the Business Support Center to ensure the efficient and accurate processing of paperwork for over 200 staff and assist with timecard/EPAF management as needed
Independently process charges and credits to student Banner accounts for lost keys, core changes, and other access related fines. Document fines using housing management systems
Collaborate with the Business Support Center on purchase requisitions, invoices, inter-account billing, deposits, financial transactions, and petty cash processes. Cross trained to provide additional financial processes support as needed
Provide superior customer service in all internal/external communications to ensure satisfaction of stakeholders
This position is responsible for instructing and directing the work of five or fewer student office staff
Apply safety-related knowledge, skills, and practices to everyday work
Commit to learning about continuous improvement strategies and applying them to everyday work
Qualification
Required
High school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Three years office/clerical experience
Three years' experience using personal computers and software office suite packages (Microsoft and/or Google)
Experience using advanced features of word processing applications such as utilizing columns or tables, sorting, mail merge, or creating macros
Experience using advanced features of spreadsheet applications including creating formulas, charts, tables, and managing worksheets with multiple complex formulas
Experience with accounting procedures and processes
Strong interpersonal communication skills with a commitment to provide a positive customer service experience to a wide spectrum of audiences in a student-centered environment
Strong multitasking skills to handle multiple projects
Keen attention to detail and ability to maintain electronic records with a high level of accuracy as they pertain to the organization of keys, access control, financial records, and other housing related information
Strong use of judgement and tact in handling confidential information
Demonstrated ability and confidence to work independently on solving challenges and anticipating needs while continuously looking ahead
Demonstrated ability to collaborate effectively with department leaders and campus stakeholders and provide support as needed
Demonstrated ability to take initiative in completing tasks within specified time constraints
Demonstrated ability to learn and utilize new software programs such as housing management software to improve efficiency of operations
Demonstrated ability to organize and prioritize work assignments in a complex work environment
Demonstrated ability to adapt to changes as operations evolve
Demonstrated ability to generate reports based on information from multiple data sources
Demonstrated ability to provide an empathic response when responding to individuals who may be in a distressed state
Every employee at Michigan Technological University will receive the following required training: Employee Safety Overview, Anti-Harassment, Discrimination, Retaliation Training, Annual Data Security Training, Annual Title IX Training
Required Departmental Training: Adirondack Housing Management Software, CS Gold, Banner, Perceptive Content and other software training will be provided to be successful in the position
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed
Company
Michigan Technological University
Michigan Technological University is a public research university that offers educational research programs.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$8.59MKey Investors
"US Department of Commerce, Economic Development Administation"Michigan Office of Future Mobility and ElectrificationUS Department of Energy
2023-11-09Grant· $0.4M
2023-08-03Grant· $0.05M
2022-11-16Grant· $8.14M
Leadership Team
Les Cook
Vice President for Strategic University Partnerships
Carrie Richards
Manager of Partner Engagement
Recent News
Government Technology US
2025-10-24
IEEE Spectrum
2025-10-23
2025-10-23
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