Astrica · 21 hours ago
ServiceNow Technical Architect (HRSD)
United States
Full-time
Remote
Senior Level
7+ years expAstrica is a company that specializes in ServiceNow solutions, and they are seeking a ServiceNow Technical Architect with expertise in HR Service Delivery. The role involves leading the architecture and delivery of ServiceNow solutions, mentoring teams, and ensuring technical quality while driving successful outcomes across complex programs.
Information Technology & Services
Responsibilities
Lead the end-to-end architecture and delivery of ServiceNow solutions, with a focus on HRSD, Employee Center/Portal, and enterprise integrations
Drive technical design decisions, ensuring scalable, secure, and high-performing architectures aligned with platform best practices
Facilitate discovery and design workshops, translating business requirements into actionable technical plans and architecture documents
Guide and mentor development teams, providing direction on configuration, custom development, portal design, and integration patterns
Oversee technical quality through code reviews, solution validation, deployment planning, and Go-Live readiness
Serve as a trusted advisor to clients, identify risks, recommend optimizations, and shape long-term platform roadmaps
Qualification
Required
7+ years architecting ServiceNow solutions, including 3+ years of HRSD design and implementation experience
5+ years building and optimizing Employee Center portal experiences, including UI/UX considerations
5+ years designing enterprise integrations leveraging REST, SOAP, Integration Hub, and identity/SSO patterns
Strong understanding of platform architecture such as data modeling, ACL/security, flow orchestration, performance optimization, and scoped applications
Proven ability to lead client workshops, clarify requirements, and translate them into scalable technical designs
Experience guiding Agile delivery activities, including story review, estimation, backlog refinement, and sprint planning
Excellent communication and leadership skills, with the ability to advise stakeholders and coach technical teams
Preferred
Hands-on experience with Employee Center Pro, UI Builder, Workspace, or custom portal components
Background integrating ServiceNow HRSD with HCM systems (Workday, SAP SuccessFactors, Oracle HCM)
ServiceNow certifications such as CSA, CAD, CIS-HRSD, CIS-ITSM, CIS-CSM, or Integration Hub
Experience developing or governing ServiceNow UX components (HTML, CSS, AngularJS, widgets)
Exposure to enterprise architecture frameworks or governance models for multi-instance ServiceNow environments
Benefits
Competitive pay that reflects your skills and certifications
Performance bonuses and annual reviews that celebrate growth
Unlimited vacation + flexible time off (because balance matters)
Health, dental, vision, and 401(k) coverage
Career development support and learning incentives to keep you sharp
Company
Astrica
Astrica is a IT services company that specilizes in intelligent automation, cloud, integration, ML, and digital transformations.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2022-01-01Seed
Company data provided by crunchbase