ExecutivePlacements.com · 6 days ago
Manager, Service Implementation (Remote)
United States
Full-time
Remote
Mid, Senior Level
3+ years expExecutivePlacements.com is a company focused on providing solutions for rural utilities. The Manager, Service Implementation is responsible for overseeing the successful completion of NRTC Managed Services projects and managing a team of project management professionals.
Human ResourcesOnline PortalsRecruiting
Responsibilities
Oversee and manage the Managed Services Implementation Program and staff
Oversee and manage templates for implementation projects, requests, and changes in alignment with NRTC Standards, Guidelines, and Policies
Develop and manage a team of professional Project Managers
Maintain, manage, and utilize project management procedures, templates, and tools to drive and track completion of work to ensure adherence to department policies
Manage implementation projects of high complexity setting an example of exemplary PM performance
Foster motivation within the project managers, as well as all levels of seniority to meet milestones and deadlines
Maintain NRTC’s history of continuous improvement on projects by sharing lessons learned, developing solutions to existing problems, and driving incremental updates/changes to our templates
Stay aware of trends related to Project Management and Service Management best practices to find opportunities to deploy better methods and procedures
Respond to inquiries of PMO procedures across the entire Managed Services organization with continual development of relevant subject matter expertise
Assign project work and communicate effectively cross-departmentally to support the effective use of internal resources for program success
Identify, mitigate, and manage risks, associated with all projects under this program
Stakeholder management responsibilities will include reporting and managing communications from projects and changes
Research and study Project Management industry trends and best practices while deploying new project management methods to improve current project management practices
Perform other duties as assigned
Qualification
Required
Strong experience with navigating project management terminology, phases, techniques, and tools (PMBOK) and mapping to real world scenarios
Established project management experience with a track record of successfully completed projects
Communication skills that are positive and professional, both verbally and written
Ability to identify critical deliverables and communicate key requirements effectively
Ability to work collaboratively by fostering and leading a team environment to meet aggressive goals
Ability to quickly learn and utilize new technologies and project management applications
Ability to work in a fast-paced environment and manage multiple projects with competing priorities simultaneously
PMP (Project Management Professional) Certified
Bachelor's degree in Business, Computer Science, or a related field
Minimum of three (3) years' experience managing projects
Minimum of three (3) years' experience managing employees
An equivalent combination of education and experience may be considered
Company
ExecutivePlacements.com
Online recruitment
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase