NEOGOV · 6 hours ago
IT Systems Administrator
Carrboro Town Hall
Full-time
Hybrid
Mid Level
$66K/yr - $81K/yrNEOGOV is seeking an IT Systems Administrator to perform professional work in installing, configuring, and supporting software and networks. The role involves maintaining system security, providing technical support, and ensuring business continuity for both on-premises and cloud systems.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administers, supports, maintains, and upgrades servers operating system software and hardware, virtualized server environment and Storage Area Network (SAN) for on-premises
Administers, supports, maintains and upgrades the Microsoft Azure environment, including identity, governance, storage, compute, and virtual networks
To a lesser capacity has basic knowledge of administering, supporting, and maintaining the Amazon AWS environment, including identity, governance, storage, compute, and virtual networks, as well as a general ability to work with other cloud providers as needed
In general, can design, set up, update, and maintain the infrastructure and functionality of on-premises and cloud systems, ensuring performance, stability and business continuity
Assures data access for on-premises and in the cloud / hosted solutions; assures interoperability between cloud / hosted and on-premises infrastructure
Assures business continuity through developing, upgrading and maintaining disaster recovery procedures, backup solutions and schedules for on-premises and in the cloud
Supports back office and higher-level support for the Police and Fire Department's mobile computing terminals (MCT)
Performs research, investigates and analyzes systems performance; provides information on potential enhancements to on-premises and in the cloud solutions
Implements State mandated security directives for the Police and Fire departments
Supports and maintains specialized computing equipment (e.g. fingerprinting) utilized by the Police and Fire Department
Develops detailed documentation of information technology procedures and cross trains within the IT department
Some rudimentary understanding of Crystal, SQL reports and scripting languages
Maintains various spreadsheets of inventory, hardware and software maintenance plans; prepares and maintains related files and records
Maintains and expands on-premises server rooms and IT closets infrastructure as needed
Handles special projects, as assigned, that require project management skills and a higher level of technical expertise
Ability to communicate technical information clearly and collaborate effectively with other IT professionals
Assists the Director of Information Technology with support of the enterprise IP based computer network
Qualification
Required
Bachelor's degree with coursework in computer science, or related field and considerable experience working in systems and server administration, or equivalent combination of education and experience
Possession of or ability to obtain Microsoft Azure Administrator Associate Certification and / or relevant on-premises technologies certifications as suggested by the IT Director
Thorough knowledge of software, server and network installation, operation and maintenance, both on-premises and in the cloud
Strong understanding of the utilization, operation, uses, capabilities and care of electronic data processing equipment
Thorough understanding of the principles of computer systems operation, on-premises and in the cloud
General knowledge of programming techniques as applied to electronic data processing equipment
Knowledge of general office practices and equipment
Ability to communicate ideas effectively, both orally and in writing
Ability to analyze software and hardware, on-premises and in the cloud, and recommend appropriate adjustments
Knowledge of cloud computing concepts, architectures, and best practices
Ability to establish and maintain effective working relationships with associates, department heads, vendors, and the general public
Preferred
Basic knowledge of administering, supporting, and maintaining the Amazon AWS environment, including identity, governance, storage, compute, and virtual networks
Some rudimentary understanding of Crystal, SQL reports and scripting languages
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Paid Time Off
Local Government Retirement System
Supplemental Retirement Plan
Disability and Life Insurance
Employee Assistance Program
Service Level Benefit payment based on years of service beginning year zero (0) of permenant full-time employment. Paid in December before holidays each year.
O2 Fitness membership paid for by the Town.
Credit Union: Employees of the Town of Carrboro are eligible to open accounts at the Local Government Federal Credit Union.
Tuition assistance is available upon completion of the initial probationary period.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase