USAJOBS · 13 hours ago
File Clerk (OA)
El Paso, Texas, USA
Full-time
Onsite
Entry Level
$37K/yr - $37K/yr
1+ years expUSAJOBS is seeking a File Clerk within the Health Information Management Section at the El Paso VA Health Care System. The primary duties include maintaining accessible records and providing efficient service for patient care by managing the receipt and scanning of health documents accurately and timely.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
This position is responsible for carrying out a variety of health information functions
The incumbent performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information
The incumbent is responsible for electronically scanning various health information documents into VistA Imaging and assuring that the scanned documents are associated to the correct patient and note (unless it is an Administrative or Clinical type document) in the Computerized Patient Record System (CPRS)
The incumbent must follow scanning procedures established by the CPRS Committee
After completing the scanning and indexing process, confirms record integrity and reviews the image quality in the VistA Imaging display
Ensures regular quality checks are carried out according to prescribed timeframes and criteria
The incumbent notifies the Supervisor when images are scanned into the wrong patient's record, are indexed incorrectly or are corrupted
When records are received, the incumbent reviews documents for appropriate scanning criteria and ensures that all necessary health/administrative information meeting the criteria is integrated into CPRS through the PC scanning software and hardware
The incumbent ensures prior to scanning that all paper clips, staples, tape, and loose hanging tape are removed from the documents
The incumbent scans loose filing by indexing the loose material to the appropriate Clinical or Administrative setup in VistA Imaging to facilitate future reference
The incumbent also correctly indexes all documents imported from other devices or sources, including pdf, tiff, jpeg files, etc. in VistA Imaging
Maintains confidentiality of all electronic records and paper components of the health record; follows appropriate procedures when mailing and destroying health information in paper or electronic format; and ensures sensitive (employee-Veteran) health records are maintained in an extra-secure manner and available only to requestors in the scope of their official duties
Utilizes a computer to perform a wide variety of record keeping, correspondence, and tracking operations and performs timely filing, retrieval, and clerical duties associated with the retention, maintenance, disposition, guardianship and control of health records in both terminal digit and alphabetic filing systems
The incumbent is responsible for communicating/contacting daily, or as often as necessary, with other administrative and clinical staff members in order to locate/obtain health records
Also introduces and explains non-VA health record documents to medical center staff and assists them in understanding how to recognize which nomenclature and indexing term to use
Retrieves records using a combination of computer-based patient treatment history and historical record transactions to deduce locations of hard-to-find records; references VistA Imaging and patient locator cards to support Release of Information activities; and conducts extensive searches for health records when initial searches have been unsuccessful
Performs other related duties as assigned
Qualification
Required
You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment
Selective Service Registration is required for males born after 12/31/1959
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/17/2026
General Experience: You must have one year of general experience
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 2 years above high school. Transcripts Required
Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of general experience and education beyond high school. Transcripts Required
You will be rated on the following Competencies for this position: Clerical, Attention to Detail, Information Management, Computer Skills, Communications
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations
Physical Requirements: The work is mostly sedentary; however until records have been automated, work may involve considerable walking, standing and bending in the search for health records. There is lifting and carrying of bulky records and boxes, usually not to exceed 50 pounds
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education
If your school has changed names, or is no longer in existence, you must provide this information in your application
To apply for this position, you must provide a complete Application Package which includes: Resume
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
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