Insight Global · 2 days ago
Jr/Mid-Level Release Manager
Plano, TX
Contract
Hybrid
Entry, Mid Level
$35/hr - $40/hr
1+ years expInsight Global is looking for a Jr-Mid Level Release/Production Manager to work as a Release/Production Manager for one of their financial clients. This person will be responsible for overseeing the releases for new updates or applications into production and managing day-to-day operations of the technology platform.
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Responsibilities
Overseeing the releases for new updates or applications into production
Running the day to day operations of the technology platform
Problem/Incident Management
Release/Deployment
Operational Readiness
Capacity/Availability Management
Application Monitoring
Service Analytics and Reporting
Production Governance
Triage
Associate Support
Change/Configuration Management
Identifying possible production failure scenarios
Creating incident tickets, enhancements and/or problem tickets in ticket tracking system
Communicating effectively with development and internal business operations teams
Identifying vulnerabilities and opportunities for improvement
Maintaining metrics to help develop analysis that will drive improvement in all areas of Production Services
Creating and enhancing administrative, operational and technical policies and procedures
Adopting best practice guidelines, standards and procedures
Taking ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills
Performing analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision
Resolving complex issues
Consulting with end users to determine optimal configuration of equipment and applications
Working on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors
Exercising judgment within defined procedures and practices to determine appropriate action
Providing coaching and mentoring for other employees
Initiating and providing leadership, strategic/tactical direction and planning input on all information technology and client/business area issues
Participating with management in the development of technology products, service standards and development efforts that impact the client/business area
Serving as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests
Providing the client areas with technology products and service alternatives that improve the production services environment
Qualification
Required
Project Management Exp - 1 to 4 years of experience
Outgoing/Upbeat/Positive
Detail Oriented
Problem Solver
Proactive
Reporting skills
Strong written and oral communication skills
Ability to manage and prioritize conflicts
Knowledge of Agile
Knowledge of Jira
General knowledge of technology/testing/deploying/release cycle
Preferred
Experience w. Release Management
Experience working with Digital or websites
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
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