Program Support Assistant (Geriatrics and Extended Care) jobs in United States
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U.S. Department of Veterans Affairs · 1 day ago

Program Support Assistant (Geriatrics and Extended Care)

The U.S. Department of Veterans Affairs is seeking a Program Support Assistant to provide administrative and program support to Home and Community Based Care programs. The role involves maintaining records, preparing reports, coordinating meetings, and ensuring timely data entry and compliance with operational requirements.

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Comp. & Benefits
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Responsibilities

Prepare complete inspection packets and post documents - visit schedules - program memorandums
Prepares graphs - spreadsheets - program authorizations - letters - emails - report of contact using proper oral and written communication
Inputs requests for work orders - supplies - telephones - and other similar items as requested by program staff
Serves as a timekeeper for Home and Community Based Care program
Ensure timecards are accurately recorded before submitting for approval by the managers or Service Chief
Monitors correspondence to ensure proper format
Inputs data using Word - Excel - Power Point - VISTA - and CPRS using proper format
Serves as the primary preparer to enter data and reporting requirements in web-based software
Will communicate clear and accurate information using written and verbal techniques and professional and courteous attitude
Plans - reserves room and prepares and coordinates information for meetings for program staff
Takes - transcribes - and distributes minutes to committee and meeting members for assigned specialties
Will monitor telephone calls - forward as appropriate - take messages - and answer basic program questions
Will prepare reports timely and accurately
Will use medical terminology to communicate and provide assistance to staff in the program
Will identify and address conflicting demands - work independently at times - and problem-solving skills
Will collaborate with other services to ensure interdisciplinary collaboration of clinical programs

Qualification

Microsoft WordMicrosoft ExcelData entryOffice automation toolsMedical terminologyCommunication skillsProblem-solving skills

Required

Applicants must meet all requirements by the closing date of this announcement - 02/11/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-06 position you must have served 52 weeks at the GS-05
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: providing clerical and administrative support for program operations; maintaining and updating records - files - and databases; entering - tracking - and verifying data for accuracy; preparing routine reports and correspondence; coordinating administrative processes; and using office automation tools such as Microsoft Word and Excel to support daily program and management requirements

Company

U.S. Department of Veterans Affairs

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Funding

Current Stage
Late Stage

Leadership Team

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Charles Worthington
Chief Technology Officer
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Helga Rippen
Chief Interoperability and Veteran Access Officer
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