Marsh McLennan · 23 hours ago
Operations Manager - Innovation Centre
Dublin - Charlotte
Full-time
Hybrid
Mid, Senior LevelMarsh McLennan is the world’s leading professional services firm specializing in Risk, Strategy, and People. The Operations Manager will drive operational excellence within the Innovation Centre by optimizing processes, managing cross-functional initiatives, and supporting strategic expansion efforts.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Assist with the expansion and integration of innovation hubs by ensuring the appropriate financial controls are in place such as forecasting, budgeting, tracking of hiring and reporting
Conduct benefits analysis of Innovation initiatives and provide insightful reports to senior management
Maximise Research & Development (R&D) tax credits and available grants
Deliver comprehensive Management Information (MI) reports for the Innovation Centre Leader & support the preparation and compilation of quarterly board packs
Propose and implement operational improvements to enhance efficiency and effectiveness of the Innovation Centre
Act as the primary liaison with FP&A, Controllership, and Tax teams to ensure financial alignment and compliance of the Innovation Centre
Manage internal communications to Innovation Centre staff, ensuring timely and effective information flow
Maintain and update the Innovation Centre SharePoint site to support knowledge sharing and driving awareness
Hold regular induction presentations on the Innovation Centre & create an Innovation Centre directory
Serve as a point of contact for recruitment-related matters, assisting Talent Acquisition and managers, including those overseas, to facilitate hiring processes
Qualification
Required
Proven experience in operations management, preferably within innovation, technology, or engineering environments
Capable of liaising across multiple teams and stakeholders
Ability to analyse complex data and present actionable insights to senior leadership
Demonstrated ability to manage multiple priorities in a fast-paced, evolving environment
Preferred
Strong strategic planning and forecasting skills with a track record of managing multi-location operations
Experience working with financial models, chargeback systems, and budget management
Familiarity with R&D tax credit processes
Proficient in project management tools
Benefits
Professional development opportunities
Interesting work
Supportive leaders
Vibrant and inclusive culture
Collaborate with talented colleagues to create new solutions
Impact for colleagues, clients and communities
A range of career opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
Founded in 1871
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
Company data provided by crunchbase