Application Technical Specialist jobs in United States
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A-Line Staffing Solutions · 5 hours ago

Application Technical Specialist

A-Line Staffing Solutions is seeking an Application Technical Specialist to support multiple technology projects through a call center environment. The role involves handling calls from technicians and vendors, providing troubleshooting support, and updating tracking applications while managing multiple projects simultaneously.

Human ResourcesInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Andrew Torchine
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Responsibilities

Taking calls from technicians / vendors / contractors who are implementing technology in the stores
Handling calls through a queue and making outbound calls as required
Updating a tracking application and performing system validations during calls
Providing updates via email and Excel when not handling calls
Managing multiple technical rollout projects simultaneously, which may require shift changes for night-time projects

Qualification

Troubleshooting skillsCommunication skillsMicrosoft ExcelMicrosoft WordIT hardware installation

Required

A minimum of 1-year relevant work experience needed
A Minimum of a High School Diploma or GED required
Must possess clear, accurately and tactful, communication both verbally and written
Possess basic troubleshooting and problem-solving skills

Preferred

Working knowledge of Microsoft Outlook, Word, and Excel
IT hardware installation experience

Company

A-Line Staffing Solutions

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A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.

H1B Sponsorship

A-Line Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (4)
2020 (8)

Funding

Current Stage
Late Stage
Company data provided by crunchbase