Customer Service, Personal Banker - 12 Month Fixed Term Contract jobs in United States
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NatWest Group · 23 hours ago

Customer Service, Personal Banker - 12 Month Fixed Term Contract

positionHorsham
timeFull-time, Contract
remoteOnsite
seniorityNew Grad, Entry Level
money£26K/yr - £26K/yr

NatWest Group is seeking a Customer Service, Personal Banker to join their team in Horsham. The role involves guiding and supporting branch customers in achieving their financial goals while enhancing their banking experience.

BankingFinanceFinancial ServicesWealth Management
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Work & Life BalancebadNo H1Bnote

Responsibilities

Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
Completing general banking requests such as payments, balance enquiries and transfers
Helping customers to understand the different ways they can bank with us and the range of services we can offer
Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

Qualification

Customer serviceAttention to detailInterpersonal skillsCommunication skillsTeamwork

Required

Motivated and driven to develop your career
Customer centric approach to work
Strong communication skills
Passion for customer service
Strong attention to detail
Ability to thrive under pressure
Determination to continuously improve service for customers
Ability to meet personal and branch goals
Strong interpersonal skills
Ability to work well as part of a team
Commitment to develop new skills and responsibilities

Benefits

A range of protection, healthcare and lifestyle benefits through Natwest Group Benefits, our fully flexible reward programme
A generous holiday entitlement of 33 days, pro rata for hours worked
A monthly contribution to your retirement fund

Company

NatWest Group

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Glassdoor4.0
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NatWest Group is a majority state-owned British banking and insurance holding company.
dateFounded in 1727
location
Edinburgh, Edinburgh, City of, GBR
people-size10001+ employees
web-link
https://natwestgroup.com

Funding

Current Stage
Public Company
Total Funding
$811.43M
2024-07-29Post Ipo Debt· $811.43M
2000-03-01Acquired
1999-01-15IPO

Leadership Team

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Paul Thwaite
Chief Executive Officer
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Andrew Hunter
Managing Director - Venture Capital Coverage - NatWest Venture Banking
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Recent News

London Evening Standard
NatWest pledges to lend £10bn to social housing over three years
2026-02-05
City A.M.
Barclays and Natwest set for bidding war in race to beef up wealth arms
2026-02-05
Benzinga.com
If You Invested $100 In NatWest Group Stock 5 Years Ago, You Would Have This Much Today
2026-01-22
Company data provided by crunchbase