iMPact Business Group · 3 hours ago
Streetlight Technical Support Specialist
Jackson, MI
Contract
Onsite
Entry Level
$20/hr - $22/hr
2+ years expiMPact Business Group is representing a Public Utility that provides natural gas and electricity to the majority of Michigan’s 10 million residents. They are seeking a talented and self-driven individual for the role of Streetlight Technical Support Specialist, responsible for maintaining accurate customer streetlight counts and updating records related to streetlight systems.
EmploymentHuman ResourcesRecruitingStaffing Agency
Hiring Manager
Abigail Gronsman
Responsibilities
The Streetlight Technical Specialist is responsible for maintaining accurate customer streetlight counts by updating records to reflect changes in company‑owned streetlight systems
Responsibilities include processing material changes related to streetlight outages, applying appropriate credits, updating mapping information, researching municipal jurisdictional responsibilities, and communicating updates to customers
Qualification
Required
Possess a foundational understanding of SAP, GIS (ArcGIS), Open Utilities, and Google Maps
Demonstrate the ability to read and interpret electric distribution maps
Be highly proficient in Excel
Demonstrate professionalism in all interactions
Exhibit strong verbal and written communication skills
Maintain strong attention to detail with a focus on customer satisfaction
Apply basic problem-solving skills
Collaborate effectively within a team environment
At least 2 years of applicable experience
High School diploma or equivalent
Company
iMPact Business Group
iMPact Business Group provides staffing solutions in the IT, accounting, finance, engineering, and business process industries.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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