Minnesota IT Services · 3 hours ago
Salesforce Supervisor - Systems Supervisor
Minnesota IT Services is the information technology agency for the State of Minnesota, and they are seeking a Salesforce Supervisor to lead and oversee Salesforce platform functions. The role involves ensuring the platform's scalability and stability while collaborating with business teams to align technical delivery with business priorities.
AppsInformation TechnologyIT Infrastructure
Responsibilities
Provides leadership and oversight of high-level functions for the Minnesota IT (MNIT) Minnesota Department of Agriculture (MDA) Salesforce platform, ensuring its scalability, stability, and alignment with MNIT and agency business needs
Building out the technology-side of MDA Salesforce as a service, including staffing, development/security/operations pipelines, agile processes, and support and integrations with legacy systems structures that enable delivery of secure, reliable, and innovative Salesforce solutions
Partners with the MDA business team and Salesforce Product Owner to balance business priorities with technical delivery
Ensures agile delivery practices are followed, supporting iterative development, continuous improvement, and alignment with the priorities and investment decisions of the MDA/MNIT Governance Team
Qualification
Required
Minimum of four (4) years of IT related experience in leadership and oversight of high-level Salesforce Management functions, or two (2) years of lead work or supervisory experience
Experience supervising technical staff, including hiring, work assignment, performance evaluation, discipline, and day-to-day personnel management in accordance with policies and labor agreements
Experience providing technical leadership for Salesforce or comparable enterprise application platforms, including oversight of development, configuration, integration, and system enhancements
Experience with agile delivery practices, including backlog refinement, sprint planning, sprint reviews, and accountability for timely and high-quality delivery of functionality
Experience in IT planning, strategy, and decision-making, including feasibility analysis, cost/benefit evaluation, roadmap development, and alignment of technical work with governance priorities and business needs
Experience overseeing DevOps or DevSecOps practices, including CI/CD pipelines, environment management, quality assurance, and compliance with security and accessibility standards
Demonstrated ability to communicate clearly and effectively to foster mutual understanding, and guide teams through change
Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving, complemented by formal or informal leadership and people engagement skills to deliver positive user experiences and high-performing results
Preferred
Experience supervising or leading Salesforce or IT teams, including hiring, coaching, performance management, and fostering inclusive, collaborative work environments
Hands-on experience with Salesforce configuration, customization, integrations, and ongoing platform enhancements, including change and release management
Experience managing Salesforce platform enhancements using Agile/Scrum methodologies, including backlog refinement, sprint planning, and iterative delivery
Experience with Salesforce DevOps and release management tools (e.g., Gearset, Flosum, Copado, Blue Canvas), including CI/CD pipeline setup and version control using GitHub
Experience integrating Salesforce with third-party tools or platforms such as MuleSoft, Microsoft Azure, or SDOCs
Knowledge of Salesforce security architecture, including user access controls, permission sets, role hierarchy, and data-sharing models
Knowledge of public-sector or enterprise IT environments, including governance processes, security standards, and collaboration with business partners or product owners
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
Minnesota IT Services
Minnesota IT Services is an information technology agency that offers leadership and planning services.
Funding
Current Stage
Late StageRecent News
Government Technology US
2025-04-10
2025-03-08
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