Senior Engineering Services Specialist jobs in United States
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Specified Technologies Inc. (STI Firestop) · 1 day ago

Senior Engineering Services Specialist

Specified Technologies Inc. (STI) is a leader in firestopping products, committed to innovation and safety. The Senior Engineering Services Specialist will provide advanced technical support and system recommendations to customers and internal teams, utilizing their construction knowledge to deliver engineering-driven solutions.

Construction
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Responsibilities

Provide expert-level technical guidance via phone, email, and chat to contractors, architects, engineers, inspectors, and distribution partners
Apply real-world construction understanding to recommend the correct STI systems for field conditions, sequencing constraints, and code requirements
Solve higher-complexity problems by interpreting specifications, submittals, RFI responses, and field reports
Support jobsite personnel with practical, implementation-focused recommendations that ensure compliant, efficient installations
Review and interpret architectural / MEP plans, wall schedules, penetration layouts, and detail sheets
Use AutoCAD to analyze and adapt details into accurate, compliant system solutions (advanced CAD drafting experience not required—interpretation and adaptation are key)
Maintain comprehensive documentation of all recommendations, system selections, and decision paths
Become a subject-matter expert on STI products, UL systems, engineering judgments, material interactions, and construction practices
Translate competitor product/system knowledge into accurate cross-references and value-based recommendations
Recognize patterns in recurring field conditions and contribute insights toward product development or system optimization
Work closely with engineering, chemistry, product management, field operations, and sales to resolve unique or complex technical situations
Provide field-informed feedback to engineering and product teams to improve STI systems and support continuous innovation
Participate in cross-department initiatives where construction experience enhances solution quality
Communicate confidently and professionally across all levels of the construction ecosystem, from field installers to senior engineering teams
Represent STI’s commitment to accuracy, safety, and customer-first service

Qualification

Construction drawing interpretationAutoCADCommercial construction knowledgeTechnical support experienceMS Office proficiencyAnalytical thinkingCustomer service mindsetCommunication skills

Required

5+ years in a construction-adjacent role such as: Commercial construction, Building materials, General contracting or specialty contracting, Life-safety systems, MEP coordination, Architectural or engineering support
Strong ability to interpret construction drawings, specifications, and shop drawings
Working knowledge of commercial construction methods, sequencing, and jobsite realities
Proficiency with MS Office; comfortable learning internal tools and technical databases
Clear, confident communicator who excels in a fast-paced technical support environment
Analytical thinker with a customer-service mindset
Able to manage multiple inquiries simultaneously while maintaining accuracy and follow-through

Preferred

AutoCAD experience preferred (ability to interpret is required; drafting can be taught)
Firestop experience not required but a strong interest in learning is essential

Benefits

Paid Time Off – Company Paid Holidays, Vacation and Sick time to use when it works best for you.
Medical, Dental & Vision Insurance – Comprehensive coverage to keep you and your family healthy.
401(k) Retirement Plan – Build your financial future with our 401(k) program, including employer contributions.

Company

Specified Technologies Inc. (STI Firestop)

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For over 30 years, our team has worked hand in hand with the construction industry to create simple solutions to complex firestopping problems.

Funding

Current Stage
Growth Stage
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