Deloitte · 3 days ago
ServiceNow Platform Architect - Manager
Jersey City, NJ
Full-time
Onsite
Senior Level
$144K/yr - $266K/yr
6+ years expDeloitte is a leading firm in cybersecurity solutions, seeking a ServiceNow Platform Architect - Manager to deliver powerful solutions for clients navigating cybersecurity challenges. This role involves owning solution design, leading technical architecture across various client engagements, and advising on ServiceNow implementations to enhance cyber and risk management.
AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management
Responsibilities
Owning end-to-end solution architecture for ServiceNow cyber and risk implementations, from initial discovery through production deployment and transition to operations
Designing and documenting comprehensive technical architecture including platform configuration strategy, data architecture, integration patterns, security models, and scalability considerations
Leading pre-sales technical efforts including solution scoping, architecture presentations, technical due diligence, level-of-effort estimation, and proposal development
Supporting multiple concurrent engagements as the architecture authority, providing design guidance, conducting architecture reviews, and resolving complex technical decisions
Architecting cross-module solutions that span IRM, SecOps, ITOM, ITAM, and TPRM, ensuring cohesive data flows, shared services, and consistent governance across modules
Designing complex integration architectures between ServiceNow and enterprise security ecosystems including SIEM/SOAR platforms, threat intelligence feeds, vulnerability scanners, identity providers, and cloud security tools
Defining CMDB and Common Service Data Model (CSDM) architecture strategies that support service-aware security and risk operations
Establishing and enforcing platform governance standards including development best practices, update set strategies, scoped application design, instance architecture, and environment management across client engagements
Evaluating and recommending adoption strategies for emerging ServiceNow capabilities including Next Experience UI Framework, Now Assist, and GenAI features
Presenting architecture strategies and design decisions to client executive stakeholders (CIO, CRO, CISO) and translating technical concepts into business-aligned language
Mentoring and developing Senior Consultants and Consultants on architecture thinking, solution design patterns, and ServiceNow platform best practices
Contributing to practice development including reusable architecture patterns, reference architectures, delivery accelerators, and technical point-of-view documents
Collaborating with Deloitte practice leadership on capability building, go-to-market strategy, and technical differentiation in the ServiceNow security and risk market
Qualification
Required
BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or related field
6+ years of experience delivering ServiceNow solutions in a client-facing consulting or professional services role
5+ years of experience serving as a solution architect or technical lead on ServiceNow implementation projects
5+ years of experience demonstrated experience architecting solutions across multiple ServiceNow security and risk modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps), Third-Party Risk Management (TPRM)
5+ years of experience designing and documenting end-to-end solution architectures including data models, integration patterns, security frameworks, and platform governance strategies
5+ years of designing complex integration architectures between ServiceNow and third-party enterprise systems using REST/SOAP APIs, IntegrationHub, MID Server, and orchestration
Deep understanding of CMDB architecture and Common Service Data Model (CSDM) design principles and their application to service-aware security and risk operations
5+ years of experience leading pre-sales technical activities including solution scoping, architecture presentations, estimation, and proposal development
5+ years of demonstrated ability to support multiple concurrent engagements as an architecture authority, providing design governance and technical decision-making across delivery teams
Strong executive communication skills with experience presenting technical strategies to C-level stakeholders (CIO, CRO, CISO)
ServiceNow Certified Technical Architect (CTA)
Two or more of the following ServiceNow Certified Implementation Specialist (CIS) certifications across the following modules: CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM)
Previous Consulting or Big 4 experience
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
Preferred
ServiceNow Certified Master Architect (CMA)
Experience with ServiceNow Business Continuity Management (BCM) and/or Privacy Management modules
Experience with RSA Archer or other GRC platforms, particularly leading platform migration or coexistence architecture strategies with ServiceNow
Experience building integration architectures with enterprise security tools such as Splunk, CrowdStrike, Palo Alto, Microsoft Sentinel, or threat intelligence feeds (STIX/TAXII)
Experience with ServiceNow Performance Analytics, Predictive Intelligence, Now Assist, or GenAI capabilities
Experience developing reusable reference architectures, delivery accelerators, or technical frameworks for a consulting practice
Knowledge of regulatory frameworks and standards such as NIST CSF, ISO 27001, SOX, GDPR, or HIPAA and their implications on platform architecture decisions
Certifications such as CISSP, CISM, CISA, CRISC, or TOGAF
MS Degree in Computer Science, Cyber Security, Information Security, Engineering, or related field
Benefits
Discretionary annual incentive program
Company
Deloitte
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.
10001+ employees
H1B Sponsorship
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Funding
Current Stage
Late StageLeadership Team
Anne Muraya
Chief Executive Officer - East Africa
Joe Ucuzoglu
Global Chief Executive Officer
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