Ampcus Inc · 1 day ago
US_East | Application Consultant - Data / Security / Infastructure Solutions_L4
Austin, TX
Full-time
Onsite
Senior Level
5+ years expAmpcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. They are seeking a ServiceNow Architect/Engineer and Lead Technician to manage and implement service management technical solutions based on ServiceNow. The role involves leading a team, ensuring solutions meet business requirements, and supporting the development of content for the client life cycle.
Data ManagementInformation Technology
Responsibilities
Managing and implementing the service management technical solutions based on ServiceNow BCM, CSDM and SAM Pro leading and working working with the solution architects to ensure a seamless installation. This role is accountable and responsible for matching business requirements with toolset functionality. Preparing slideware to illustrate the presentations is required. Visio is a requirement
Leading the team that implements the developed solution. This role guides the efforts of the Tools Workstream Project Team to implement the solution, ensuring that the solution continues to meet business requirements through the transition as change orders alter the scope of the overall solution. They will participate in all aspects of the transition project from pursuit support, to post go-live support. This includes working with the Solution Team estimating the project costs and timelines, assisting with the project plan build, identifying and acquiring resources, making technical decisions based upon input from the team, escalating issues and risks, and working with the project manager to ensure that the project makes its deliverable commitments on time
Building the SI Practice ServiceNow Capabilities. When not working transitions this role could support the Solution Team in developing content for all aspects of the client life cycle: ServiceNow-based SI Platform design, pre-sales collateral, bid presentations, transition deliverables, and content for new product/service exploratory: white papers, presentations, and business case development. This role also trains team members on SNOW functionality
75% Lead Tools Work Stream during Transitions
15% Project/Deliverables Management
15% Client Interactions
Qualification
Required
Extensive knowledge of ServiceNow, solid technical knowledge of client/server applications and their associated infrastructure and network requirements
Excellent oral and written skills are a must as the role frequently conducts presentations to and interacts with all levels of Capgemini and Client organizations, creating the content, and writing and editing deliverables
Proficient ITIL Process knowledge as the role uses that knowledge combined with ServiceNow knowledge to assist in the design of the solution, and in assisting the client to define their requirements for ServiceNow configuration
Understand the business use of SNOW configurations
Understand the downstream impact of SNOW Configuration in follow-on reporting and interface applications
Proven ability to develop positive working relationships in a distributed team, and to create effective collaboration with direct and extended team members is vital
Ability to work under pressure and manage to deadlines
A minimum of three years IT leadership experience as a team lead, project manager, or service delivery manager
At least five years ServiceNow development and support experience
Excellent analytical and problem solving skills
Bachelor's degree in Computer Science or related field (not required in exchange for working experience)
Proficient with all Microsoft Office applications
Preferred
ServiceNow accreditation as a professional ServiceNow Engineer desired
Company
Ampcus Inc
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management.
1001-5000 employees
H1B Sponsorship
Ampcus Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (7)
2022 (16)
2021 (13)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Raj Narayan
Sr. Vice President, Strategic Sales
Recent News
2025-08-18
2025-07-31
Seattle TechFlash
2025-07-15
Company data provided by crunchbase