JKW Consulting LLC · 22 hours ago
Senior Claim Specialist
NYC Metro Area
Full-time
Hybrid
Senior Level, Lead/Staff
$125K/yr - $150K/yr
15+ years expJKW Consulting LLC is conducting a search for a Senior Claim Specialist for a well-established insurance advisory and brokerage firm. The role involves managing the claims process for clients, requiring exceptional service delivery and the ability to handle complex coverage issues with minimal supervision.
Management Consulting
Hiring Manager
Teri Mendez
Responsibilities
Support the Head of Claims and manage the claims process for all assigned responsibilities
Ability to proactively identify and work through intermediate to complex coverage issues
Complete Desk Reviews to include detailed facts, liability and damages analysis, and status in connection with renewal process
Coordinate and conduct both carrier-led and internal claim reviews
Establish and maintain good working relationships with both internal and external stakeholders – internal: Account Executive Teams, etc.; external: adjusters, Claim Account Executives, wholesalers, etc
Autonomously manage specific accounts with minimal supervision from Head of Claims
Maintain claim file documentation and claims diaries in accordance with Best Practices on all assigned claims
Create independent relationships with clients with oversight only from Head of Claims
Be able to negotiate favorable results for clients in all aspects of claims disposition
Access and utilize data obtained from various carrier systems to achieve the best possible claim outcomes
Ad hoc projects to support the Claims Department
Performs other related duties as assigned to support departmental and organizational objectives
Qualification
Required
Minimum of 15 years' experience of relevant claims experience
Bachelor's degree required
Proficiency in Microsoft Suite (Word, Excel, PowerPoint) required
Ability to travel occasionally as business needs require
Flexibility to work outside of regular business hours when necessary to support claim activity and client needs
Must be able to handle competing demands and unpredictability
Must be able to handle high-pressure situations, maintaining composure with challenging claims
Must be a pleasant individual, that can work well with others in a team environment and understand that their contribution and collaboration is essential to the success of the department and broader organization
Must have sound technical proficiency in one or more of the following types of claims: Auto, General Liability, Property and Workers Compensation. Having only Property experience is not acceptable
Must have commercial lines experience, personal lines experience is a plus
Must be staunchly 'solution oriented' with an ability to think outside the box
Must be tenacious in handling difficult and frustrating situations until resolved in a positive manner and in the client's favor to the extent possible
Preferred
Proficiency in Applied Epic
Benefits
Further Education Opportunities with Certification Reimbursement
Health, Dental, Vision, and Life Insurance Benefits
401(k) Plan
20 Days of PTO + 9 Holidays
Hybrid Work Flexibility (1-day WFH)
Free Onsite Gym and Café on Premises
Company
JKW Consulting LLC
"Welcome to JKW Consulting, where our motto, 'aut inveniam viam aut faciam,' (Latin for "I shall either find a way or make one") encapsulates our commitment to excellence.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase