Nationwide · 5 hours ago
Sr Analyst, Data Center Services Practitioner
New Albany, OH
Full-time
Onsite
Mid, Senior Level
$70K/yr - $129K/yr
2+ years expNationwide is a Fortune 100 company that focuses on innovation and technology to deliver business results. The Sr Analyst, Data Center Services Practitioner will provide 24/7 onsite support for Nationwide infrastructure hardware and ensure adherence to IT Service Management best practices while collaborating across various professional areas.
BankingFinancial ServicesInsuranceLife Insurance
Responsibilities
Responsible for PCI compliance (including audit activities) and performs work in adherence with IT Service Management best practices
Develops standard, repeatable production processes, creating standard documentation; partners with other support organizations to set up and execute
Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities
Supports delivery teams in their release activities and engages in critical situations and remediation of security vulnerabilities
Installs, maintains, and decommissions production hardware (i.e., HP servers, Cisco network equipment, firewall appliances)
Oversee and perform cable management including planning, labeling, installation, validation, testing for reuse, etc
Perform hardware repairs for equipment on the raised floor to support the production environment
Ensure raised floor standards are maintained and followed by all associates and vendors
Ensures currency of data in configuration management tools (i.e., Athena, APRM, ServiceNow)
Responsible for generating and performing network configuration changes in production/test environments; including planning, scheduling, documentation, testing and coordination
Proactively and reactively manages system events to meet Nationwide’s internal and external commitments
Delivers application functionality and services against defined Service Level Agreements (SLAs) and Operating Level Agreements (OLA)
Maintains operational knowledge of platforms, technologies, and applications
Communicates status of issues/incidents/changes from shift to shift to support production environment
May Perform Other Responsibilities As Assigned
Qualification
Required
Extensive experience with rack/stack enterprise hardware, vendor support, incident management, audit compliance, and documentation are required
Two or more years of technology experience with data center / rack mounted hardware (i.e., HP Servers, Cisco equipment, IBM, EMC, Pure storage)
One or more years of experience using basic levels of troubleshooting
Strong communication skills, knowledge of planning, management, and execution of network configurations
Influencing, negotiating and priority setting is needed
Preferred
Undergraduate studies in computer science, management information systems or a related field is preferred
Technology certifications or designation are not required, but encouraged (i.e.: CCNA, CompTIA, AWS, Security)
Insurance/financial services industry knowledge is a plus
Benefits
Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire
Company
Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States.
10001+ employees
H1B Sponsorship
Nationwide has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (8)
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Jim Grafmeyer
VP, Chief Enterprise Architect
Tony Fenton
Vice President Commercial Lines Underwriting & Product - Commercial, E&S and Specialty
Recent News
2025-11-24
2025-10-20
2025-09-27
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