Microsoft · 20 hours ago
Senior Business Program Manager
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$96K/yr - $188K/yr
4+ years expMicrosoft is a global leader in technology and innovation, and they are seeking a Senior Business Program Manager to join their Customer Experience and Success organization. This role focuses on driving key outcomes in cloud deployment and AI adoption through strategic program management and collaboration with various stakeholders across Microsoft.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Design, Build and Deploy Cloud Usage and AI Programs end to end, consistently improving programs based on stakeholder feedback (Design and Build only for Success Programs related programs)
Develops a point of view on what needs to change regarding Cloud Usage and AI related processes, systems, digital experiences, and products
Program/Project Management Cloud Usage and AI Initiatives, developing project plan, driving accountability, proactively flagging concerns, blockers to address etc
Creates clear documentation and messaging (e.g., data visualization, presentation decks) that shares the Connected Cloud Usage and AI narrative for launch and awareness assets. Where needed follow through with regular updates post launch insights and how to address issues
Navigate and communicates complex findings and proposals across the Microsoft organization, hierarchies, and uses knowledge of key business drivers and stakeholder priorities to influence peer groups and partner teams in other organizations
Represent the CSAM Role on Global Community calls, stakeholder alignment and executive status discussions
Collaborate with multiple stakeholders from across the Microsoft ecosystem (e.g., region or segment teams, Offerings, Engineering, Solution Areas) to successfully Lead programs and pilots – launch and remove blockers
Qualification
Required
Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
OR equivalent experience
Proven Experience in Customer Success and Global Support functions, demonstrating a strong understanding of customer-centric service delivery and support models
Proven ability to orchestrate, lead, and influence virtual teams
Comfortable presenting to both large and small audiences at various levels of an organization
Preferred
Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
OR equivalent experience
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
Morningstar.com
2026-01-16
Company data provided by crunchbase