Publix Super Markets · 19 hours ago
PTS Implementation Technician - Lakeland North
Lakeland, FL
Full-time
Onsite
Entry Level
$24.50/hr - $33.80/hr
1+ years expPublix Super Markets, Inc. is the largest employee-owned company in the U.S., driven by a dynamic technology team delivering innovative solutions. The PTS Implementation Technician position focuses on providing IT technical support, primarily through the installation of IT hardware in Publix retail stores, while ensuring operational efficiency and supporting various projects.
Food and BeverageGroceryRetail
No H1B
Responsibilities
Installation of desktop computers, servers, laser and thermal printers, point of sale systems, barcode scanners, weighing devices, and networking systems
Connecting and testing network cables, wireless devices, and other peripherals
Troubleshooting and resolving installation or connectivity issues
Coordinating with other IT staff or vendors as needed for complex installations
Traveling between assigned Publix stores to perform on-site work
Provide support in other geographic areas when required
Provide support of implementation projects by working a varied schedule, including some overnight shifts when required
Travel out of town to install New Stores
Maintaining accurate van inventory to ensure all necessary parts are available for onsite repairs
Qualification
Required
Candidate must live in the Lakeland, FL, or surrounding area, or must be willing to relocate there upon acceptance of the position
Associate degree in information technology or equivalent experience
1+ year of PC/Technical support experience
Flexibility to work an overnight schedule, occasionally for extended periods
Must be at least 20 years of age
Must have a valid driver license and maintain an excellent driving record
Basic understanding of IT hardware and industry standards
Basic understanding of Windows Operating Systems
Analytical and troubleshooting skills
Cable management and troubleshooting skills
Computer and electronic equipment installation skills
Ability to lift 75 lbs
Ability to climb and work on a ladder
Ability to crouch, kneel and work in confined areas for extended periods
Ability to use hand and power tools
Preferred
Certifications in the field of electronics or Computer Science, such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
3+ years of PC/Technical support experience
Basic understanding of Active Directory
Experience using problem reporting and ticketing systems
Understanding of the Publix retail environment
Benefits
Holiday Bonus
Company
Publix Super Markets
Founded in 1930, Publix Super Markets is the largest and fastest-growing employee-owned supermarket chain in the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Doug Stalbaum
Vice President and Controller
Joey Riddle
Incoming Vice President of, Charlotte Division
Recent News
2026-02-05
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