Net Health · 15 hours ago
VP, Business Operations - REMOTE
United States
Full-time
Remote
Director/Executive
$160K/yr - $200K/yr
15+ years expNet Health is a high-growth and profitable company that helps caregivers harness data for human health. The VP, Operations is responsible for executing the strategy defined by the business unit and collaborating with the centers of excellence to meet the organization’s vision, standards, and priorities.
Health CareInformation TechnologySoftware
Responsibilities
Member of the business unit executive leadership team to develop and drive strategy, policy, corporate strategic initiatives, and financial goals
Executes and communicates the strategic initiatives and goals defined by the business unit
Lead, mentor, and motivate a high-performance management team while fostering an accountable environment
Establish, analyze, and monitor key performance indicators (KPIs) and proactively implement corrective measures to achieve operational targets and deliver exceptional results
Support (and lead when appropriate) enterprise client implementation initiatives from discovery through deployment, partnering with cross-functional teams to design integration architectures and solution frameworks that meet complex business requirements while ensuring seamless adoption and minimal disruption to client operations
Serve as the primary operational executive resource for enterprise clients, developing communication strategies and engagement frameworks that build trust, ensure transparency throughout implementation and delivery phases, and foster long-term partnership success
Own strategic vendor management strategy and execution, including contract negotiation, SLA definition and monitoring, performance evaluation, and relationship governance to optimize cost efficiency and service quality across the vendor ecosystem
Drive the end-to-end product delivery lifecycle by managing a team of product managers, establishing clear roadmaps and prioritization frameworks, and overseeing internal product and feature rollouts to ensure alignment with strategic business objectives and user needs
Establish and advance the business intelligence roadmap by identifying critical data needs, prioritizing analytics capabilities, and translating insights into actionable recommendations that drive operational excellence and informed decision-making across the organization
Design and implement operational process optimization initiatives across business operations, client operations, and product operations, leveraging data-driven methodologies to eliminate inefficiencies, reduce cycle times, and enhance both internal productivity and external client satisfaction
Manage the quarterly and annual budgeting process and P&L responsibilities
Provide leadership, coaching, and career development opportunities to staff
Collaborate with other business units and COEs to carry out the organization's goals and objectives
Qualification
Required
Bachelor's degree in business administration, finance, management, or related degree required
15+ years of professional experience with a diverse background in operations management
10+ years of direct experience in leadership roles encompassing project management, operations management, product development, customer success, or related fields
Exceptional communication, negotiation, and interpersonal skills to collaborate with stakeholders at all levels of the organization
A dynamic, engaging leader with an intuitive, entrepreneurial spirit and a proven track record for fostering collaboration, building consensus, and directing strategic efforts to achieve developmental objectives, drive business growth, and deliver tangible results that align with core organizational and client-focused goals
Ability to set expectations and respond to questions/concerns in a productive, professional, and timely fashion
Preferred
MBA or equivalent graduate degree preferred
Healthcare technology experience preferred
Benefits
Work From Anywhere
Unlimited PTO
Comprehensive Benefits Package
Employee Resource Groups
Casual Dress Code
Prioritized Employee Wellness
Diversity And Inclusion
A Voice
New Hire Support
Career Development
Educational Assistance
Employee Referral Bonus
Progressive Parental Leave
Company
Net Health
Net Health provides cloud-based software for specialty medical providers across the continuum of healthcare—from hospital to home.
501-1000 employees
H1B Sponsorship
Net Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (5)
2022 (8)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2018-01-01Private Equity
2017-12-18Acquired
Leadership Team
Ron Books
Chief Executive Officer
Recent News
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2026-01-15
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