Plummer Youth Promise · 1 day ago
Residential Program Shift Supervisor
Salem, MA
Full-time
Onsite
Mid LevelPlummer Youth Promise is seeking a compassionate and motivated Shift Supervisor for their Community Treatment Residential Program. In this role, you will support daily program operations, supervise Residential Counselors, and help create a safe and therapeutic environment for youth.
FamilyNon Profit
Responsibilities
Oversee and direct daily shift operations for the CTR Program
Provide supervision, coaching, and support to Residential Counselors
Ensure staffing ratios are met and youth are safe, supervised, and engaged
Maintain a clean, orderly, and structured program environment
Model and reinforce effective use of CPS and TCI
Engage directly with residents using trauma-informed practices
Ensure completion of required documentation, including logs, progress notes, and incident reports
Enter accurate progress notes for direct interventions
Ensure medications are administered and documented in compliance with MAP and agency procedures
Assist with intakes and discharges as assigned
Monitor program funds including petty cash and activity money
Participate in a rotating 24/7/365 emergency on-call schedule
Attend required meetings, trainings, and leadership sessions
Assist with onboarding and training new staff
Qualification
Required
Bachelor's degree in a human services field (preferred)
Experience working in a residential program
Current MAP Certification (required)
Strong verbal, written, and computer skills
Ability to work independently and support others effectively
Ability to manage the therapeutic milieu, including working shifts if needed
Valid Massachusetts driver's license and acceptable driving history
Ability to ascend/descend stairs and meet physical demands of a residential setting
Visual and hearing acuity to perform essential job functions
Benefits
100% Employer-Provided Medical Insurance
100% Employer-Provided Dental Insurance
Generous Employer contribution toward medical deductible
403(b) retirement plan
Generous Paid time off
Training and professional development opportunities
Wellness resources
Company
Plummer Youth Promise
Plummer Youth Promise engages youth, families, and the systems that impact them to develop permanent family relationships and skills.
Founded in 1855
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vanessa Gonzalez
Community Partnership Manager
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