eko · 14 hours ago
Experience Generation Specialist
Bentonville, Arkansas
Full-time
Onsite
Senior Level
5+ years expeko is an innovative e-commerce startup dedicated to empowering brands to create, display, and optimize their video assets across digital platforms. The Experience Generation Specialist will be responsible for creating and optimizing systems for automated e-commerce video gallery production and ensuring seamless post-production processes.
AdvertisingBroadcastingContent CreatorsDigital MediaMarketingMusicNewsVideoVideo Advertising
Responsibilities
Create and update video gallery production templates that serve as the foundation for our automated production system
Continuously iterate and improve template strategies based on output quality and client feedback
Collaborate with the Pipeline Automation Lead to optimize template efficiency and effectiveness
Maintain a library of production templates for various product categories and client requirements
Generate and test workflow instructions that guide our production teams and automated systems through the entire production and post-production process
Serve as the go-to expert for all workflow instruction-related issues and troubleshooting
Ensure workflow instructions align with client specifications and brand guidelines
Navigate between different client priorities and manage multiple client requirements simultaneously
Monitor and oversee automated video processing tasks and post-production automation processes
Identify and resolve automation bottlenecks or failures
Track automated workflow performance and suggest improvements
Coordinate with technical teams to implement automation enhancements
Review automated outputs to ensure video gallery quality meets standards
Spot-check completed video galleries for accuracy and brand compliance
Address issues raised by the QC team by updating production templates and refining automated post-production processes
Analyze recurring quality issues to identify root causes and implement systematic improvements
Document and prioritize issues that require development or product-level solutions
Serve as liaison between operations and development teams, providing detailed feedback on system improvements
Collaborate with Product and Dev teams to enhance platform capabilities based on operational insights
Qualification
Required
5+ years of experience in video production, e-commerce, digital content creation, or content library management
Strong understanding of video production workflows and post-production processes
Experience with automation tools and workflow management systems
Experience with digital asset management (DAM) systems and data workflows
Proficiency in working with templates and structured data formats
Ability to translate creative concepts into technical specifications
Familiarity with the application of generative AI for content processing and creation
Exceptional attention to detail and accuracy in documentation
Strong problem-solving skills with ability to troubleshoot complex workflows
Excellent written communication skills for creating clear, actionable instructions
Ability to work independently with minimal supervision
Strong analytical skills to identify patterns in quality issues and system performance
Required to be on-site 5 days per week in Northwest Arkansas
Ability to sit at a computer for extended periods
Ability to work in a warehouse environment that may include exposure to varying temperatures, dust, and noise
Preferred
Experience with automated workflows or production pipelines
Background in quality assurance or process optimization
Experience with large-scale content operations (such as managing DAM systems, content libraries, or bulk asset processing)
Previous experience with AI-powered content tagging, categorization, or metadata management
Benefits
Premium health, dental and vision insurance
Insurance options with 100% employer-covered medical and dental premiums for employee-only plans.
Mental Health and Wellness Resources
Company Paid Life and Disability Insurance
Paid Time Off
Daily Shift Meal Provided
Company
eko
eko is media and technology company pioneering a new medium in which stories told in live action video are shaped by viewers as they unfold.
51-200 employees
H1B Sponsorship
eko has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$105.95MKey Investors
Sony Pictures EntertainmentMGM StudiosIntel Capital,Marker
2018-04-11Series C· $20M
2016-06-16Series Unknown· $45M
2015-10-22Series B· $21.2M
Leadership Team
Yoni Bloch
Founder & CEO
Barak Feldman
Co-Founder
Recent News
New Enterprise Associates
2025-12-29
2025-04-01
Company data provided by crunchbase