Tom Wood Automotive · 14 hours ago
Experienced Certified Ford Technician - Tom Wood Ford
Tom Wood Automotive is a family-owned company that has been serving communities for over 50 years. They are seeking a dedicated and experienced Ford Certified Technician to perform maintenance services, conduct vehicle inspections, and ensure high-quality customer service while adhering to Ford's standards.
Automotive
Responsibilities
Perform oil changes, tire rotations, and other routine maintenance services quickly and efficiently
Conduct vehicle inspections to identify necessary repairs or maintenance
Complete routine maintenance and recall repairs
Communicate effectively with service advisors and customers, explaining repairs and procedures
Ensure proper documentation of all services performed
Maintain a clean and organized work environment
Follow all safety protocols and procedures
Provide excellent customer service by communicating vehicle issues and repair recommendations clearly
Stay updated on automotive technology and repair techniques
Perform minor repairs, such as replacing air filters, wiper blades, and light bulbs
Adhere to company policies and standards for service quality and customer satisfaction
Participate in ongoing training and development programs
Other responsibilities as needed
Qualification
Required
5 years of Ford specific technician experience
ASE certifications
Strong diagnostic and problem-solving skills, with the ability to use modern diagnostic tools and equipment
A team player with a commitment to customer satisfaction and high-quality workmanship
Team oriented, flexible, and focused on maintaining a high level of customer service
Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc
Have a valid driver's license with a clean driving record
Preferred
Desire and ability to work on diesel vehicles
Benefits
Paid Time Off & Vacation
Paid Holidays
Medical, Dental & Vision Coverage
401(k) with Company Match
Life & Disability Insurance
Professional Training & Career Development
Tuition Reimbursement
Service Awards
Opportunities for Advancement