Deloitte · 4 hours ago
ServiceNow Developer - Consultant
Tampa, FL
Full-time
Onsite
Entry, Mid Level
$89K/yr - $163K/yr
2+ years expDeloitte is a leading firm in cybersecurity, seeking a ServiceNow Developer - Consultant to join their Cyber team. The role involves delivering solutions that enhance visibility and automation across cyber and risk programs, along with advising, implementing, and operating ServiceNow solutions.
AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management
Responsibilities
Advise - process and strategy roadmaps, implementation plans and business case development, quantitative return on investment, program and target operating model, data strategy & governance, risk & control framework, content definition & standardization, training and end user enablement
Implement - configuration and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) applications utilizing accelerators via pre-built templates and proofs of concept
Operate - manage Cyber Security programs ranging from keeping the lights on for the client's environment (e.g. upgrades, access help desk) to full-service use case development and dashboards
Developing and configuring ServiceNow solutions including custom applications, workflows, business rules, scripted REST APIs, and UI components under the guidance of senior developers
Building integrations between ServiceNow and third-party security and risk tools using REST/SOAP APIs, Import Sets, IntegrationHub, and MID Server configurations
Writing server-side and client-side scripts including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and Flow Designer actions
Supporting automated testing efforts using ATF and participating in code reviews to maintain solution quality
Managing update sets and supporting deployment processes across development, test, and production environments
Translating functional requirements into technical configurations and supporting the creation of technical design documents
Configuring and customizing ServiceNow platform solutions including forms, calculations, reporting, dashboards, and access controls
Supporting portal development and customization using Service Portal and Next Experience UI Framework (UI Builder)
Supporting deployment of automated ServiceNow solutions at large and complex organizations across a variety of industries
Working collaboratively with functional consultants and client stakeholders, supporting senior team members in interactions with executive risk leadership (CIO, CRO, CISOs)
Building solid, trust-based relationships with client stakeholders
Communicating with clients in an organized and knowledgeable manner on technical topics
Facilitating technical demonstrations, user acceptance testing, and knowledge transfer sessions
Qualification
Required
BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or related field
2+ years of experience as a hands-on ServiceNow developer writing and deploying code on implementation projects in a client-facing role
2+ years of hands-on experience writing and debugging ServiceNow server-side and client-side scripts (JavaScript), including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, and Flow Designer
2+ years of experience building ServiceNow integrations using REST/SOAP APIs, Import Sets, and Transform Maps
2+ years of experience with ServiceNow development lifecycle practices including update set management and instance management across development, test, and production environments
2+ years of work experience developing solutions on one or more of the following ServiceNow modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps), Third-Party Risk Management (TPRM)
2+ years of experience as a hands-on developer; this role requires writing code, not solely overseeing or delegating development work
Previous Consulting or Big 4 experience
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
Preferred
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
One or more ServiceNow Certified Implementation Specialist (CIS) certifications such as: CIS-Risk and Compliance (CIS-RC), CIS-Security Incident Response (CIS-SIR), CIS-Vulnerability Response (CIS-VR), CIS-Third-Party Risk Management (CIS-TPRM), CIS-Hardware Asset Management (CIS-HAM), CIS-Software Asset Management (CIS-SAM), CIS-Service Mapping (CIS-SM), CIS-Discovery (CIS-DISCO), CIS-Event Management (CIS-EM)
Experience building integrations with enterprise security tools such as Splunk, CrowdStrike, Palo Alto, Microsoft Sentinel, or threat intelligence feeds (STIX/TAXII)
Experience with CMDB architecture and Common Service Data Model (CSDM) design and implementation
Experience with Service Portal development or Next Experience UI Framework (UI Builder, Now Experience components)
Experience with IntegrationHub and pre-built Spokes for enterprise integration patterns
Exposure to ServiceNow Now Assist or GenAI capabilities on the platform
Experience with ServiceNow Business Continuity Management (BCM) and/or Privacy Management modules
Experience with RSA Archer or other GRC platforms, particularly in migration or integration scenarios with ServiceNow
Experience with ServiceNow Performance Analytics or Virtual Agent
Certifications such as CISSP, CISM, or CISA
Benefits
Discretionary annual incentive program
Company
Deloitte
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.
10001+ employees
H1B Sponsorship
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Funding
Current Stage
Late StageLeadership Team
Anne Muraya
Chief Executive Officer - East Africa
Joe Ucuzoglu
Global Chief Executive Officer
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