City of Phoenix · 1 day ago
Court Clerk II (Underfill Opportunities) - Municipal Court
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
$20.51/hr - $30.31/hr
2+ years expThe City of Phoenix is seeking a Court Clerk II who will perform a variety of clerical tasks related to court cases. This role involves providing customer service, managing court records, and handling calls in a call center environment.
Government
Responsibilities
Providing customer service in person or by phone
Explaining court processes to members of the public
Scanning and creating case files
Generating and processing dockets/documents/discovery/subpoenas
Reading and interpreting court documents/defendant notices/computer printouts or case files
Accessing, reading, and interpreting case-related information from data and/or image computer systems
Entering and updating computer records from source documents or customer transactions
Working with outside agencies
Handling cash
Overseeing all Court records
Assisting the public at Records Management front counters
Preparing files for courtrooms
Filing Court case files
Responding to public records requests
Certifying documents
Preparing and scanning files for archiving
Corresponding with the public in writing and telephonically
Destruction of case files pursuant to the retention schedule
Accepting filings
Managing Court audio recordings
Processing appeals
Auditing case files
Data entry
Responding to incoming calls to the Court in a traditional call center setting
Answering a high volume of calls that include general information questions
Researching specific case information
Routing calls to the appropriate courtroom or section
Receipting payments over the phone
Performing data entry
Preparing mail to be distributed
Performing other duties as assigned
Qualification
Required
Two years of clerical or public contact experience
Including a minimum of one year in a courtroom or law office
Ability to perform basic calculations
Operate a variety of standard office equipment including a computer, scanner, telephone, calculator, copy machine, and fax machine
Thorough understanding of alpha filing systems
Strong problem solving, organizational, and communication skills
Moving objects weighing up to 50 pounds may be required
Employees who are skilled in a second language may be called upon to use that skill in the routine performance of their duties
All finalists for positions are subject to a criminal background check applicable to the department or position
This position is subject to Criminal Justice Information Systems (CJIS) background standards
Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation
Preferred
Fluent in Spanish (written and oral)
Experience with cash handling practices
Experience and interest in working in a call center environment
Benefits
Traditional pension with employer and employee contributions, click here for more details: Pension Information
401(a) and 457 plans with employer contributions
Choice of generous medical HMO, PPO, or HSA/HDHP plans
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
Wellness incentive of up to $720 annually
Dental, vision, and life insurance options
Employer paid long-term disability
Free Bus/light rail pass
Tuition reimbursement program up to $6,500 per year
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
Federal Student Loan Forgiveness offered through Savi
Company
City of Phoenix
Phoenix is Arizona’s capitol and the sixth largest city in the United States, with more than 1.5 million residents and growing.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ajay Joshi
Deputy Chief Information Officer
Brandie Reynolds
Assistant Chief Information Officer
Recent News
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