ProFinda · 13 hours ago
Enablement Lead
United States
Full-time
Remote
Senior Level
5+ years expProFinda is looking for a dedicated individual to join their team as an Enablement Lead. The role involves using prior experience in Resource Management to help clients embed best practices and policies, while also shaping the future ProFinda product roadmap based on client needs.
Artificial Intelligence (AI)Cloud ComputingCollaborationEducationEnterprise SoftwareHuman ResourcesInformation TechnologyProfessional ServicesSoftware
Hiring Manager
Christina Tancredi
Responsibilities
Act as a senior consultant to help clients understand their objectives and outcomes for a successful Resource Management transformation programme
Share own experiences and knowledge of what optimum Resource Management looks like and describe how ProFinda can assist the transformation
Have a thorough understanding of the ProFinda technology and help clients to realise the benefits that this technology brings
Provide advice to clients in the adoption of the ProFinda platform, at times, challenging current ways of working to ensure successful outcomes
Forge strong relationships with clients across all levels and including C-Suite to become a ‘trusted advisor’ on ProFinda best practice and help to design supporting comms and policies, tailored to each clients needs
Develop a suite of materials that can be tailored to clients to assist them in operationally rolling out ProFinda to the various users across each organisation
Support management of client escalations to a positive outcome through facilitating the resolution of issues and roadblocks
Work closely with the ProFinda technical teams to turn operational requirements into workable solutions
Act as a voice of the client by advocating for the customer internally to help align Delivery, Product and Tech towards future product enhancements
Where required, deliver demos and training to clients remotely or onsite
Assist in onboarding, training and developing new team members
Qualification
Required
Experienced Senior Resource Manager with 5+ years of proven success working in a Big 4 / mid tier accounting firm
Exceptional interpersonal skills, including communication, presentation and client management
Ability to work across a number of clients simultaneously and juggle multiple deadlines
Confident to learn new software and talk credibly about it to clients
Ability to help an organisation apply policies and procedures to help support and reinforce their transformation journey
Strong analytical skills and the ability to think critically about solving business problems
Ability to talk about system tools and processes in a business context, without shying away from more technical topics
Ability to work through ambiguity to define process and methodology to help achieve project success
Ability to multitask in a fast-paced start-up environment
Self-reliant and keen to build own knowledge and skills autonomously
Preferred
Experience contributing to a PMO function to create best practice methodology and documentation for use by delivery teams would be advantageous
Company
ProFinda
The world's leading Total Workforce Optimization Platform. ProFinda AI intelligently matches people, skills and work.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$11.7MKey Investors
Palatine Growth CreditNesta Impact InvestmentsNotion Capital
2025-05-13Debt Financing· $3.99M
2019-10-09Series Unknown· $1.22M
2018-01-03Series Unknown· $6.49M
Leadership Team
Roger Gorman
Founder and CEO
Recent News
2025-05-17
2024-05-31
2023-08-04
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