Prairie State Gaming · 2 days ago
Business Development Executive - Chicagoland
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$50K/yr - $55K/yr
5+ years expPrairie State Gaming is an entertainment company seeking a Business Development Executive to enhance customer relationships through effective marketing and exceptional service. The role involves developing marketing campaigns, establishing professional relationships, resolving customer issues, and ensuring revenue growth through strategic decision-making.
Gambling
Hiring Manager
Kim Boes
Responsibilities
Develops and creates marketing campaigns at individual locations as well as for assigned route
Develops marketing strategies for assigned customers and assists with campaign production and execution
Establishes productive, professional relationships with key personnel in assigned customer accounts
Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner
Makes decisions in conjunction with location owner on game placement, game type, and gaming area setup to maximize revenue. Makes recommendations to change placement, type, and setup based upon results
Meets assigned targets for profitable revenue volume and strategic objectives in assigned accounts
Develops in-house design strategies to redesign gaming areas in order to maximize revenue and performance
Serves as liaison with municipalities and other local and state governmental institutions as necessary to assist clients with licensing needs
Makes recommendations regarding contract terms while in the field to earn new business and secure agreements
Makes cold calls on potential new locations. Schedules face to face meetings to close deals and add customer to route of locations
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Attends and aids in the coordination of special events
Provides professional representation on behalf of the Company at internal and external meetings and events
Ensures interactions with internal and external guests follow the guidelines of customer service program
Adheres to all Corporate and local policies, procedures, and operating guidelines
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Qualification
Required
Must be at least 21 years of age
Bachelor's degree (B.A.) from four-year college or university; or minimum of five (5) years customer service experience and/or training; or equivalent combination of education and experience
Must have intermediate computer knowledge; MS Office (Word, Excel, and Outlook), Sales Force (CMS); ACSC preferred
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Must be able to maintain confidentiality and a high level of professionalism at all times
Must have the ability to write reports and business correspondence
Must possess excellent oral and written communication skills
Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
Employee must be able to qualify for licenses and permits required by federal, state and local regulations
Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Prairie State Gaming
Prairie State Gaming (PSG) was founded by gaming entrepreneur Rob Miller with financing from an affiliate of Och-Ziff Real Estate.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2015-07-31Acquired
Company data provided by crunchbase