AmeriCorps Client Service Coordinator jobs in United States
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SBP · 5 days ago

AmeriCorps Client Service Coordinator

SBP is dedicated to reducing the time between disaster and recovery, helping individual homeowners and communities rebuild after a disaster. The AmeriCorps Client Service Coordinator will identify and support clients in their recovery process, manage caseloads, and assist in navigating funding applications.

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Responsibilities

Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or via video platforms such as FaceTime or Zoom
Prepare and present prospective client cases to site leadership for funding and construction
Assist clients in navigating and applying for external funding to support specific recovery needs
Manage a caseload of 30-40 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process
Refer clients who are in need of housing, food, or other supports to appropriate service providers
Meet weekly with the Client Services Manager to discuss goals, client cases, professional development, and any other issues, and be open to feedback and coaching
Input client data and upload documents into Salesforce and update case notes daily
Adhere to SBP’s Construction Manual and Safety Protocol and participate in regular safety training
Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions

Qualification

Client managementData entrySalesforceCommunicationTeam collaboration

Required

Be at least 17 years of age or older
Have a high school diploma or its equivalent
Be a citizen, national, or lawful permanent resident alien of the United States

Benefits

Free individual health insurance
A housing stipend of $175/month for AmeriCorps alumni
Relocation reimbursement of up to $500 for eligible members
Free Mental Health, Financial, and Legal support through the Member Assistance Program
An education award of $7,395 upon successful completion of each 10-month term (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service)
Student loan forbearance for qualified loans
AmeriCorps Childcare Benefits Program
SNAP benefit (some restrictions apply)

Company

SBP

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SBP solves the challenges facing at-risk communities and scales impact with a proven model.

Funding

Current Stage
Growth Stage
Total Funding
$0.21M
Key Investors
Truist Foundation Western North Carolina Recovery and Resiliency FundCITGO Petroleum Corporation
2026-01-22Grant· $0.11M
2023-12-14Grant· $0.1M

Leadership Team

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Carol Markowitz
Chief Executive Officer
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Reese May
COO
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