Sacred Heart University · 21 hours ago
Information Technology - Senior Systems Analyst
3135 Easton Turnpike, Fairfield, CT 06825, USA
Full-time
Onsite
Senior Level
5+ years expSacred Heart University is one of the nation’s largest Catholic universities and is seeking a Senior Systems Analyst to provide system administration and support for assigned applications. The role involves troubleshooting software issues, monitoring technology systems, conducting user acceptance testing, and providing consulting assistance to system users.
Higher EducationNursing and Residential CareUniversities
No H1B
Responsibilities
Troubleshoot software related issues as level 2 for applications
Monitor, maintain, and coordinate minor upgrades for technology systems in assigned area of responsibility, which includes problem solving, and implementing system modifications
Coordinate the execution of user acceptance testing procedures and develop test cases to serve the overall quality assurance process
Analyze business process issues and/or problems and provide consulting assistance to system users; conduct research on possible solutions and make recommendations based on findings; suggest, design, test, implement, and evaluate solutions
Brainstorm new ways to add more functionality to systems
Coordinate creation, updates, and retirement of interfaces for supported applications
Demonstrate thorough and friendly customer service to the university community
Communicate clearly and professionally, both verbally and in writing, to different audiences
May perform all or some of the responsibilities above and other related duties as assigned
Qualification
Required
Bachelor's Degree in a computer-related or business-related discipline required
Minimum 5 years of experience in system administration, level 2 application support, and troubleshooting
Experience with SQL is required
Excellent analytical and problem-solving skills
Exceptional verbal and written communication skills as well as strong interpersonal skills
Excellent organizational skills and attention to detail
Possess a strong work ethic and team player mentality
Ability to take initiative and be self-motivated as well as collaborate successfully with a team
Preferred
Experience with and understanding of the academic environment and familiarity with academic-related applications preferred
Experience with CRM/SLATE preferred
Company
Sacred Heart University
Sacred Heart University in the liberal arts and Catholic intellectual traditions, mission of company educate the whole person.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.6MKey Investors
U.S. Department of Education
2024-09-25Grant· $0.6M
Leadership Team
Bobby Valentine
Executive Director of Athletics
Walter William Curtis
Founder
Recent News
2025-08-27
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