Texas Health Resources · 8 hours ago
Clinical Practice Manager II-Internal Medicine-Denton
Denton, TX
Full-time
Onsite
Entry, Mid Level
1+ years expTexas Health Resources is one of the largest employers in the Dallas Fort Worth area, dedicated to providing quality, patient-safe care. The Clinical Practice Manager II is responsible for managing the daily administrative and technical support of a medical clinic, ensuring patient satisfaction and compliance with regulatory standards.
Health CareMedical
Responsibilities
Effectively leads and develops a team of employees including hiring, training and development, salary recommendations, initiates process to terminate access when employees separate, etc
Responsible for employee performance management and setting individual goals as outlined in policies and procedures
Manages and or participates in front office operations to maximize patient satisfaction, patient access, maintenance of medical records, verification of benefits, timely and accurate charge entry, collection of payments and customer service efforts
Supervises medical, nursing and clerical staff to ensure adequate coverage for quality patient care
Ensures that staff is current in competencies, assessments, licensure, certifications and other annual training
Monitors staff’s time and attendance consistent with THR policies
Monitors & provides recommendations for clinic budget, goals, and objectives
Assists clinic operations leadership to develop and implement performance goals and objectives as well as long-term planning
Coordinates scheduling of operations to ensure proper coverage of patient appointments and out-of-office calls
Ensures work environment complies with regulatory, licensure, compliance and accreditation requirements by monitoring the work setting on an ongoing basis to identify deficiencies, risk, and opportunities for improvement
Serves as the first point of contact for patient and external customer complaints
Responsible for investigating all complaints relating to practice operations and routes privacy and/or Compliance complaints/issues
Escalates reoccurring problems as needed
Responsible for providing necessary summary to clinic operation leadership for High Reliability
Acts as the liaison between the practice and Central Billing Office
Serves as a Medical Records Custodian
Reviews authorizations and 3rd party chart review requests for validity
Ensures required Protected Health Information disclosures are tracked
Reports all confirmed or suspected privacy breaches, patient complaints regarding privacy to the Entity Safety Officer or Compliance in timely manner
Enforces and monitors corrective action plans
Performs other duties as assigned
Qualification
Required
H.S. Diploma or equivalent, and 2 years' additional experience in lieu of Associate's Degree required
Or, Associate's Degree Business or healthcare related field and 1 year experience required
1 year Medical practice management or relevant clinic leadership experience with Associate's Degree required
Or, 3 years Medical practice management or relevant clinic leadership experience without Associate's Degree required
CMA - Certified Medical Assistant, or, LVN - Licensed Vocational Nurse, or, RN - Registered Nurse required upon hire
Possesses a strong work ethic and a high level of professionalism
Demonstrates good understanding of health insurance and medical costs, including coding
Proficient computer and EMR skills, including but not limited to Microsoft Office suite applications such as Word and Excel
Demonstrated business and analytic/financial skills
Strong communication and organizational skills
Proven experience in a customer service environment
Strong people management and development skills
Ability to shape communications to the needs of the audience
Knowledgeable of HIPAA, state and federal regulations governing confidentiality, release of information and record retention
Familiar with Electronic Medical Record (EMR) functionality, document imaging, and workflow
Preferred
Allscripts and EPIC Care Connect EMR experience a plus
Benefits
Family-friendly hours
Top-notch benefits
Career growth and professional development opportunities
Outstanding benefits
Company
Texas Health Resources
Texas Health Resources is a provider of health and wellness resources.
10001+ employees
H1B Sponsorship
Texas Health Resources has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (7)
2022 (14)
2021 (7)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.26MKey Investors
Texas Women’s FoundationUnitedHealthcare
2024-10-21Grant
2022-08-10Grant· $0.26M
Leadership Team
Claudia A. Eisenmann, MBA, FACHE
President & CEO - Texas Health Harris Methodist Hospital
Doug Hawthorne
Founding CEO Emeritus
Recent News
2025-10-31
Business Wire
2025-10-23
Company data provided by crunchbase