Xanterra Travel Collection · 11 hours ago
Global Security Operation Center (GSOC) Analyst
Greenwood Village, CO
Full-time
Onsite
Entry Level
$60K/yr - $70K/yr
1+ years expXanterra Travel Collection is a growing group of travel and leisure businesses operating globally. They are seeking GSOC Analysts to support safety and operational resilience through continuous monitoring and incident coordination, requiring strong analytical, communication, and integrity skills.
Hospitality
Responsibilities
Responds to life-safety and critical incidents - coordinating real-time communication, resource support, and escalation in accordance with established crisis management procedures
Monitors and analyzes global and regional events - including weather, civil unrest, crime, and infrastructure disruptions — to provide timely threat detection and situational updates to stakeholders
Oversees systems and operational alerts - access control, alarms, environmental sensors, loss prevention data) to ensure continuity of operations and reduce potential risk to assets and personnel
Maintains operational readiness through documentation, reporting, and lessons learned - contributing to process improvement, training, and data-driven decision support
Operate and manage a variety of security and monitoring systems, including:
Remote camera video monitoring
Global threat monitoring platforms
Virtual war room collaboration tools
Weather monitoring and alerts
Mass/push communications systems
Ship tracking and tour travel monitoring
Access control systems
Remote video reviews and security incident report approvals
POS exception report reviews and investigation support (including cash over/short reviews)
Executive report preparation and distribution
Security alarm and fire alarm monitoring
Dedicated hotline for security/crisis support
Seaware monitoring
Environmental systems monitoring
Fleet monitoring software and analytics
Conduct video reviews and assist investigations at the request of management or field security and under the supervision of corporate and departmental leadership
Maintain accurate, detailed logs and reports for all incidents and events
Communicate effectively with field leadership, law enforcement, and internal stakeholders during emergencies
Provide shift handovers to ensure operational continuity
Stay current with security technology, threat trends, and best practices
Qualification
Required
1+ years of experience working in fast‑moving operational environments that require adaptability and sound judgment under pressure
Strong multitasking skills with the ability to prioritize multiple events simultaneously
Technical troubleshooting skills and comfort working with multiple software platforms
Working knowledge of incident management, alarm monitoring, and CCTV systems
Ability to work independently and in a team within a 24/7 operational setting
Excellent written and verbal communication skills
High degree of integrity, discretion, and accountability
Flexibility to work nights, weekends, and holidays as needed
Preferred
Prior critical response experience with the National Incident Management System a plus
Benefits
Medical, Dental & Vision
HSA & FSA
Life & Disability
Accident, Hospital & Critical Illness
Pet Insurance
PTO and paid Holidays
401(k) with Company Match
Employee Assistance Plan
Education Assistance
RTD-Denver transit pass for in-office employees
Employee Discounts & Travel Deals
Company
Xanterra Travel Collection
Xanterra Travel Collection is the largest operator of lodges, restaurants, and other concessions at national and state parks in the United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lonnie Clark
Chief Financial Officer
Timothy Schoonover
Chief Operating Officer, Hospitality
Recent News
2025-12-05
San Diego Union-Tribune
2024-11-12
Company data provided by crunchbase