Paradigm · 1 day ago
Case Management Referral Coordinator
United States
Full-time
Remote
New Grad, Entry Level
$19.62/hr - $21/hrParadigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. They are seeking a detail-oriented and customer-focused Case Management Referral Coordinator to manage referral requests, ensuring accurate data entry and timely communication with customers in a remote environment.
Health CareHospitalMedical
Responsibilities
Managing the referral email inboxes
Assigning, entering and fulfilling referrals submitted in the ALARISware System
Attending ongoing training/calls as needed
Able to decipher geographical locations accurately and make accurate decisions based on such
Handling of re-opening cases
Processing any payor, insurer, jurisdiction, claim number or case type changes on an open case
This position may have other duties as assigned by the Referral Coordinator Supervisor or the Referral Operations Manager
Qualification
Required
Minimum of High School Diploma or equivalent
Knowledge of relevant computer applications such as Microsoft products
Excellent organizational skills and attention to detail
Excellent time management
Self-motivated and able to work with little supervision
Exceptional computer skills, including Microsoft Office and web-based applications
Ability to establish interpersonal relationships in a virtual work environment
Ability to collaborate and work as a member of a team
Excellent problem-solving ability
Clear, concise and professional verbal and written communication
The ability to operate a personal computer for extended periods
The ability to gather, synthesize and communicate information accurately (verbally and in writing)
Ability to maintain a home-office environment with high speed internet connection and appropriate work privacy
Ability to attend in person and/or phone meetings as directed
Preferred
Knowledge of basic business and customer service experience preferred
Benefits
Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives – Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Company
Paradigm
Paradigm achieves leading clinical and financial results for catastrophic and complex claims.
Founded in 1991
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger Berman Capital Solutions
2025-07-02Private Equity
2018-09-20Acquired
Leadership Team
D
D. Nathan
Founder
Recent News
2025-12-10
2025-07-02
Company data provided by crunchbase