Marriott International · 10 hours ago
FLEX Manager, Quality Assurance
Bethesda, MD
Full-time
Onsite
Entry, Mid Level
$27.59/hr - $43.41/hr
2+ years expMarriott International is the world’s largest hotel company, and they are seeking a FLEX Manager, Quality Assurance to ensure properties meet brand and operational standards. This role involves conducting MI Health Check assessments at designated hotels, providing actionable feedback, and supporting operational excellence through effective communication with property leadership.
Customer ServiceHospitalityHotelTravel
Responsibilities
Conduct MI Health Check assessments at designated hotels across the U.S. and Canada to evaluate compliance with brand and operational standards
Review property operations and identify areas of strength and opportunities for improvement
Accurately document assessment findings and prepare detailed reports with minimal errors
Communicate results and recommendations effectively to property leadership, ensuring clarity and actionable guidance
Share best practices and operational insights, including those from outside the Performance Accountability team, to drive continuous improvement
Collaborate with property leaders to address gaps and support implementation of corrective actions
Maintain up-to-date knowledge of Marriott International brand standards and operational requirements
Ensure consistency and integrity in all evaluations to uphold brand reputation and operational excellence
Provide best practices and guidance to property teams to reinforce compliance and enhance performance
Manage time and travel efficiently to complete assessments within established timelines
Qualification
Required
Minimum 2-4 years of experience in hotel operations, quality assurance or brand compliance
Ability to travel up to 100%
Preferred
Previous experience conducting audits or compliance assessments in hospitality
Excellent verbal and written communication skills for engaging property leadership
In depth knowledge and direct experience in hotel operations to provide practical insights and context
Experience collaborating across teams and leveraging insights from diverse sources
Benefits
401(k) plan
Stock purchase plan
Discounts at Marriott properties
Commuter benefits
Employee assistance plan
Childcare discounts
Coverage for medical
Dental
Vision
Health care flexible spending account
Dependent care flexible spending account
Life insurance
Disability insurance
Accident insurance
Adoption expense reimbursements
Paid parental leave
Paid sick leave
0.0384 PTO balance for every hour worked
Minimum of 9 holidays annually
Company
Marriott International
Marriott International, Inc.
Founded in 1927Milwaukee, Wisconsin, USA
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
Company data provided by crunchbase